Technical Advisor, eCommerce

Priority will be given to the following designated employment equity groups: Women, Indigenous peoples.* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

* The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process. 

City: Within a National Research Council Office across Canada
Organizational Unit: Knowledge, Information and Technology Services 
Classification: CS-3
Tenure: Continuing
Language Requirements: English

Work Arrangements: Due to the nature of the work and operational requirements, these positions will require some physical presence at the NRC work location identified, however, the option of a hybrid work arrangement (a combination of working onsite and offsite), may be possible.

Your Challenge

Great Minds. One Goal. Canada’s Success.

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada’s largest research and technology organization.

We are looking for a Technical Advisor, specializing in Microsoft’s Commerce Platform, to design and implement NRC’s eCommerce solution.  This solution would enable NRC to sell Products and Services, supporting Research & Development in Canada. The Technical Advisor would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

We are looking to hire a Technical Advisor that brings an enthusiasm for building solutions that are forward thinking with considerations for re-use, maintainability and extensibility. The incumbent is someone to provide expert advice, research, analysis, development and design of applications and related strategies. This includes client-facing portals and DevOps processes, plus key activities:

• Provides specialized advice to internal project teams and work units on technical solutions and standards to adapt and support the design, development, testing, implementation, integration, maintenance and support of IT applications.
• Advises and guides business clients on technical applications issues, and provides expertise and analysis to facilitate client understanding, involvement and acceptance of the design, development, testing and delivery, installation, integration and maintenance of IT applications.
• Conducts feasibility studies, develops and designs research, recommends various alternatives for IT applications development and presents options to support decision making and to address client requirements.
• Provides technical direction to working groups and periodically leads project teams composed of technical staff.
• Develops IT solutions within Dynamics 365 Commerce and associated technologies.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

Bachelor degree in Computer Science from a recognized University.

A Technical College diploma in Computer Science or related field or an equivalent combination of education and direct experience may be considered.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

• Significant experience using software development methodologies, including SCRUM, plus experience with various source control methods and Azure Dev Ops.
• Significant experience developing with Microsoft Dynamics 365 Commerce; this includes setting up and configuring sites using Commerce HQ, Site Builder, managing products and/or services, and building custom site content.
• Experience extending Dynamics, including developing server-side plugins, workflows and processes using the Dynamics SDK and .NET
• Experience working with other Microsoft Power Platform Apps and Services would be considered an asset.

Condition of Employment

Reliability Status

Language Requirements

English

Information on language requirements and self-assessment tests

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

• Solid knowledge of software development methodologies, such as Agile, Scrum and/or LEAN, leveraging Azure DevOps; this includes Application Lifecyle Management (ALM) best practices for Microsoft Dynamics 365 solutions.
• Solid knowledge of out-of-the-box Microsoft Dynamics 365 (CRM), Microsoft Dynamics 365 Commerce and common third-party utilities and add-ons. 
• Solid ability to develop in C#/.NET using object oriented best practices, including source integration with git following industry branching standards.
• Solid ability to develop using CSS, HTML and TypeScript.
• Basic ability to integrate Dynamics with other systems via web services or APIs, including the ability to migrate data from other data sources.
• Advanced ability to research and analyse to recommend solutions.
• Knowledge of Web Content Accessibility Guidelines (WCAG) and the Web Experience Toolkit (WET).

Behavioural Competencies

• Technology support – Communication (Level 2)
• Technology support – Conceptual and analytical ability (Level 3)
• Technology support – Client focus (Level 3)
• Technology support – Results orientation (Level 3)
• Technology support – Teamwork (Level 3)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile: Technology Support

View all competency profiles

Compensation

Rates under review

From $89,548 to $112,660 per annum. 

An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $212 per month.

NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, vacation, sick, and other leave entitlements, disability insurance and pension plans.

The NRC Advantage

The National Research Council of Canada (NRC) is the Government of Canada’s largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.

We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.

At the NRC Employee wellness matters. We offer flexible work schedules as well as part-time work to help employees maintain work-life balance. We are one of the few federal organizations that close our offices during the December holiday season.  We offer professional learning and development opportunities such as conferences, workshops, and a suite of mentorship, award and recognition programs. Diversity enables creativity and innovation. Fostering a diverse, inclusive, welcoming and supportive workplace is important to us, and contributes to a more inclusive Canadian innovation system. We welcome all qualified applicants and encourage you to complete the employment equity self-declaration questions during the job application process. Please let us know of any accommodation measures required to help you to be assessed in a fair and equitable manner. Please note that the information you provide will be treated confidentially. 

Help us solve problems for Canada. Grow your career with us today!

Notes

• Relocation assistance will be determined in accordance with the NRC’s directives.
• A pre-qualified list may be established for similar positions for a one year period.
• Overtime may sometimes be required.
• This position is being advertised internally and externally simultaneously, however first consideration will be given to internal NRC applicants.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (21467) to:

E-mail: [email protected]

Telephone: 343-596-8193
Closing Date: March 15, 2024 – 23:59 Eastern Time

For more information on career tools and other resources, check out Career tools and resources

*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.