BC Brain Wellness Program Coordinator

Staff – Non Union

Job Category
Non Union Technicians and Research Assistants

Job Profile
Non Union Salaried – Research Assistant /Technician 3

Job Title
BC Brain Wellness Program Coordinator

Department
Cresswell Laboratory | Centre for Brain Health | Faculty of Medicine

Compensation Range
$4,434.02 – $5,228.81 CAD Monthly

Posting End Date
March 27, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Mar 31, 2025

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

This position is located within a health-care facility, therefore, the successful candidate will be required to provide verification of full vaccination against Covid-19 provided prior to the start date, as required by a provincial health mandate.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary

The BC Brain Wellness Program (BWP) intends to change the way British Columbians live and age with chronic brain conditions. We have created a comprehensive and integrated approach to brain wellness around lifestyle interventions as the foundation of brain health, complementary to and integrated with traditional medical care and with the potential to improve our current healthcare system.

Our Vision is Brain Wellness, Beyond All Boundaries.

Our Mission is we are leveraging the collective power of clinical care, lifestyle programs, education, and research to design a comprehensive and integrated approach to brain wellness for people with chronic brain conditions, care partners, and healthy agers.

The BWP is an interactive effort to establish clinically relevant lifestyle approaches to complement medical treatment in the clinics at the Djavad Mowafaghian Centre for Brain Health. By combining clinical care with interventions that support healthier lifestyles, The BWP team hopes to improve and sustain the quality of life for people living with brain disorders and

their care partners, as well as to offer healthy agers the opportunity to enhance their wellness and engage in preventative lifestyle measures.

The BWP offers 25+ virtual classes for individuals living with chronic brain conditions, their care partners, and healthy agers including exercise, healthy nutrition, stress reduction and improved coping skills, engagement in creative and cognitive activities (e.g., music and visual-art based), and community connection. We have a user base of approximately 2,000

individuals, delivering over 2,500 hours of free programming to people across British Columbia.

The position is for a full-time Program Coordinator to organize the delivery of the research studies, classes and educational events for BWP. The individual will coordinate team members in the delivery of the program including lifestyle based research projects, evaluation of programs, and educational events offered by the BWP. The individual will be the first point of contact for program and research participants, instructors and support the coordination of the volunteers. The individual will be required to provide administrative, support of a routine to moderately complex nature for the BWP. The nature of work requires a general knowledge of the BWP research activities, classes, educational events, and offerings.

Organizational Status

The individual will work closely with the Program Director, Research Assistants and a multidisciplinary team of healthcare professionals at the Center for Brain Health to contribute to our research activities. The individual will work closely in a multidisciplinary team environment and have access to electronic medical records. They will report directly to

the Program Director.

Work Performed

• Responsible for the daily operations and execution of research projects, programs, classes, and events (logistical planning, scheduling, etc.).
• Coordinate the instructors and volunteers across the various initiative of the BWP (general communication, scheduling, hiring, training, contracting etc.)
• Communicate with various stakeholders of the BWP.
• Assist in the planning and execution of research events (public seminars, etc.).
• Explore opportunities for marketing and program outreach and improving research recruitment.
• Analyzes program enrolment, engagement, and other logistics by tracking metrics and milestones to provide program insights and implement strategic initiatives.
• Administrative tasks include facilitating meetings, answering phone calls, setting appointments, room bookings, maintenance of office supplies, and website management.
• Recruitment, consenting, and conducting of research study visits through the program (focus groups, etc.)
• Other related tasks assigned by the Program Director.

Consequence of Error/Judgement

Poor decisions/errors in judgment may compromise the BWP, breech the trust and confidentiality of research participants, and may result in financial loss to the PI, the Centres, and the University. Even simple typographical mistakes may result in distress to stakeholders and be damaging to the program and the reputation of the team and Director. They may influence the ability of the PI to meet critical deadlines and affect funding applications and ongoing program obligations.

Supervision Received
The Program Coordinator will work closely with staff, clinical investigators, clinicians, clinical fellows, nursing and multidisciplinary staff as well as students at the BC Brain Wellness Program. Overall supervision will be provided by the Program Director.
Supervision Given
The Program Coordinator will oversee and direct the work of Program Assistants and Administrative Assistants in which case they are responsible for the accuracy, production, and control of the work unit.
Minimum Qualifications
Completion of a relevant technical program or a university degree in a relevant discipline and a minimum three years of related experience or an equivalent combination of education and experience.
– Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

– Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Proficiency in English grammar, spelling, and punctuation. Ability to compose simple, clear, concise business letters. Effective communication skills. Ability to exercise tact and discretion with others in the obtaining and giving of information.

Previous experience in a clinical setting is preferred. Excellent interpersonal skills are required. The applicant must be sensitive to the issues faced by individuals living with neurological disease and be able to communicate compassionately with patient participants. The need for accuracy in reporting and attention to detail cannot be overstated. Organizational skills are important, including the ability to prioritize workload. The applicant needs to be well-organized in event planning, scheduling, and record keeping. The applicant must have the ability to effectively manage multiple tasks and priorities, and the flexibility to adjust to changing work plans, schedules and deadlines. We require a self-motivated team member with passion and enthusiasm for improving clinical care with the ability to work well in a team environment as well as be proactive at work. The desire to make a positive difference in the lives of participants and their families is essential. The applicant must enjoy working as part of a large multidisciplinary team. However, they will also have the ability to work independently once they have demonstrated the ability to show initiative. After a probationary period, they will be expected to step up and take an active role in project planning and support. Working between the public and University presents some communication challenges. Hence, the applicant must be adept in written and verbal English. Computer skills are of crucial importance: Word Processing, Internet (Zoom), and database (Access, Excel) experience is required. Web design, scheduling software (Omnify), Work Day, Standard Level First Aid, and CPR C are assets.