Program Coordinator

University of Toronto

Date Posted: 11/10/2021

Req ID: 20002

Faculty/Division: Faculty of Arts & Science

Department: School of Cities

Campus: St. George (Downtown Toronto)

About us:
The School of Cities at the University of Toronto is one of a kind, created to address the pressing issues facing urban areas to better cities and urban regions. We take advantage of being located in one of the world’s most culturally diverse, dynamic, and vibrant cities. As the innovation centre for the new science of cities, the School of Cities is a solutions incubator for urban-focused researchers, educators, students, practitioners and the general public to explore the complex global challenges facing urban centres. A living laboratory, the school leverages urban data and lived experience to improve policy and decision-making, and collaborates with city leaders around the world to make local decisions that have real impact.

Your opportunity:
Under the supervision of both the Academic Director and Executive Director of the School of Cities, the Program Coordinator will be responsible for providing program and administrative support to launch high-impact and engaging events and initiatives. Working closely with the team at the School of Cities, the Program Coordinator will ensure the delivery of high-quality initiatives and events in partnership with internal and external stakeholders. The Program Coordinator will support the development, implementation and evaluation of events and initiatives in both physical and virtual environments, playing a vital role in promoting and expanding the School of Cities brand within the University and in the broader community of government, industry, non-profit and community organizations. The ideal candidate is a master at complex scheduling and event planning and delivers a superior experience to all participants. Additional responsibilities include, setting-up and staffing meetings, classes and events, providing program support, collecting and tracking metrics.

Your responsibilities will include:
Scheduling day-to-dayproject activities

Coordinating tasks for projects and other strategic initiatives with stakeholders

Resolving issues within the scope of the role and escalating problems as required

Acting as the first point of contact for event-related enquiries

Coordinating the schedule for program and event calendars

Verifying details and necessary changes to event schedule

Developing content for marketing and/or promotional materials

Drafting internal and external communications

Essential Qualifications:
Advanced College Diploma (3 years) in marketing, outreach, community development, or acceptable combination of equivalent experience.

Minimum three years recent experience related to program and event planning, or community development and outreach.

Experience working across sectors, including community organizations, not-for-profits, local and provincial governments, and private enterprise.

Experience delivering high-quality and high-impact, seminars, workshops, conferences (in-person and virtual).

Advanced experience hosting events with communications tools such as Zoom and MS Teams.

Demonstrated high degree of diplomacy and tact, and ability to adapt communication style to different audiences.

Demonstrated excellent writing and oral communication skills.

Excellent time management skills with the ability to meet strict and competing deadlines.

Excellent interpersonal, collaborative skills; demonstrated ability to establish positive working relationships at all levels.

Proficiency with MS Office (Excel, Outlook, Forms) and collaboration tools (Asana, Monday, Github, Trello, etc.); familiarity with web content management systems, and communications tools (MailChimp).

To be successful in this role you will be:




Problem solver


Please note: This is a 1-year term contract.

Closing Date: 01/04/2022,11:59PM ET

Employee Group: USW

Appointment Type: Budget – Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 10 – $62,464 with an annual step progression to a maximum of $79,879. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Administrative / Managerial

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