Director of Communications 272 views

Department: Communications

Reports to: Executive Director, as a member of the MSF Canada management team

Supervises: 6 direct reports: Digital Unit Manager (1), Press Officers (2), Public Engagement Officer (1), Communications Officer – Publications (1), Audio-Visual Officer (1)

Position status: Fixed Duration Contract (3-year contract, with option to renew for another 3, maximum 6 years), Full-time (37.5 hours/wk)

Salary: Level F/G on the MSF Canada 2020 Salary Grid, starting salary $98,531 per year

Anticipated Start Date: June 2020


The Director of Communications leads the communications department, in bringing MSF’s social mission and humanitarian principles to the Canadian public in clear and coherent messaging, across a variety of mediums including news, MSF Canada’s website, social media, and public engagement activities.  The communications department is a key partner and collaborator working towards the realization of the new MSF Canada 2020 – 2023 strategic plan with other MSF Canada departments supporting advocacy in support of MSF’s principles, HR recruitment initiatives, and raising funds in Canada sent to our social mission projects.

As a part of the executive Management Team, the Director of Communications works closely with the other department directors within MSF Canada including Programs, Fundraising, Human Resources, and Finance to ensure  the overall management and effectiveness of MSF Canada.


Including but not limited to:

1) Vision, Strategy and Management – With the support of the ED, leads the design, implementation, and communication of the vision, goals, and strategies of the Communications Department in line with the MSF Canada 2020 – 2023 Strategic Plan; Plan, manage, and account for the department’s resources and control cycle process (Annual Plan and budget, mid-year and end-of-year reports); Cultivate a wide network of contacts internally and externally in support of cross-departmental, MSF Canada office, and MSF International collaboration sharing information re: communications policies, materials, strategies, events, etc.

2) Directs a highly responsive department working as a key partner for other MSF Canada departments to achieve their goals (FR, HR, Advocacy) – Lead and support the Digital Unit Manager in the establishment and effectiveness of the cross-departmental Digital Unit bringing together a cross-functional team working with the Fundraising, Humanitarian Affairs and Human Resources departments to develop communication tools that support the goals of fundraising, recruiting qualified field personnel, and positioning MSF as a humanitarian thought leader in Canada; Contribute to MSF Canada thought leadership per experience and expertise, if relevant, through acting as a spokesperson for media and conferences, writing articles, contributing to publications

3) Works to increase MSF Canada’s brand awareness and maintain trust from the Canadian public through their association with our core humanitarian principles of humanity, impartiality, independence and neutrality – Ensure MSF Canada’s brand identity is safeguarded and that all external communications materials and activities are representative of the people with whom MSF works and provides medical humanitarian assistance to, clearly communicating MSF’s values


Education and experience

  • Undergraduate degree highly desirable; graduate studies preferred in relevant field (communications, public relations, journalism, global health, international relations, political science, etc.
  • Demonstrated experience in an international organization, or international context, working in communications, public relations, journalism or related field, or equivalent combination of education and experience
  • Experience in designing, managing and implementing communications strategies for a broad range of initiatives, ideally relating to global health and/or humanitarian issues
  • Demonstrated experience in successfully leading a diverse team, enhancing motivation, development and performance via constructive feedback, preferably in a not-for-profit humanitarian organization

Skills and competencies

  • Genuine interest in, understanding of, and commitment to the humanitarian principles and the social mission of MSF
  • Demonstrated (excellent) written and verbal communication skills targeting broad and diverse stakeholders
  • Demonstrated good judgment and analytical skills in fast-paced environments with competing priorities
  • Demonstrated experience in strategy development
  • Demonstrated initiative to develop, test and implement new ideas, approaches and strategies
  • Strong interpersonal and relationship management skills; team oriented with demonstrated ability to inspire and motivate
  • Interpersonal skills, with cross cultural awareness and social capital and a strong capacity to influence
  • Experience in crisis communications
  • Collaborative team player and excellent teambuilder
  • Experience working across departments (e.g. fundraising, external relations) and with remote teams
  • Fluency in written and spoken English essential
  • Fluency in written and spoken French is a strong asset


  • Occasional international travel to other MSF offices
  • Domestic travel across Canada; including visits to Montreal office
  • Travel to MSF social mission projects (optional)
  • Annual Communications Directors meeting, usually in Europe


All candidates must be legally entitled to work in Canada. MSF Canada will assist a successful candidate in acquiring such status, including supporting a spouse/common law partner and/or child (unmarried and under 22) for dependent visa status.  MSF Canada offers relocation packages covering costs for temporary accommodation, food allowance, travel costs and movement of household goods up to one month’s salary depending on where the candidate is relocating from.

NOTE: MSF Canada will work within its means to secure immigration status for a selected candidate. The success of an immigration application depends on many factors based on the Government of Canada’s rules and standards. Neither the timing of an application, nor the ultimate outcome, can be guaranteed by MSF Canada or its outside immigration counsel.


  • To apply, click on the following link
  • To help us track our recruitment effort, please specify (on the application form & in your cover letter) where you saw this job posting.

The deadline for applications is Monday, March 30, 2020 at 9:00 AM, EST. Only electronic applications will be accepted.

We encourage applications from individuals who self-identify as belonging to equity-seeking groups such as (but not limited to): Indigenous peoples, members of visible minorities, persons with disabilities, or women.

Any questions or concerns regarding accommodation and accessibility can be addressed to the Human Resources Officer, Susan St. Marseilles, at 1-800-982-7903 ext. 4989.

More Information

Share this job
Company Information
Connect with us


Subscribe our newsletter for quick response

Contact Info

Vacancies in Canada

816 -350 Elliott St. E. Windsor ON N9A 6Y7

[email protected]

Contact Form

Sponsored Link

Domain names for just 88 cents!