Intern, Business Intelligence Services 62 views


  •  9981
  •  Commercial and/or Technical
  •  6 months
  •  Canada, Montreal
  •  Internship
  •  No


Reporting to the Product Specialist, Business Intelligence Services (BIS) and working closely with the BIS Operations team, the incumbent will assist in the post-sale advisory, operational and administrative activities.

This is a full time internship part of the International Graduate Internship Program (IGIP). For more information about IATA’s internship programs, please refer to our website:


  • Assist product specialist for day to day IATA Passenger Business Solutions operational and client advisory duties;
  • Support IATA business intelligence training to global airlines with focus on revenue management, network planning and sales;
  • Communicate with airlines/airports with the high volume of queries and questions regarding IATA Passenger BI solutions in a timely manner;
  • Support IATA Passenger BI E-learning course content drafting and design;
  • Produce PPT and/or Excel analysis for meeting and conference for the team upon request;
  • Update regular reports/dashboards and communication materials and keeping the SharePoint portal up-to-date with the newly created materials;
  • Maintain the survey framework and analytics platform Supporting other team members with designing and conducting surveys after trainings/webinars.

Qualifications and Skills

  • Recent University graduate (degree must have been achieved within the last 12 months). University degree in aviation/airline management, air transportation or IT/data related majors. Master degree would be an asset;
  • Passion in working for airline industry with airline knowledge and working experience preferred;
  • Excellent MS office skills especially in PowerPoint and Excel;
  • High EQ with good multi-tasking skills;
  • Excellent data analysis with relative IT skills;
  • Detail oriented, responsible and team spirit;
  • Strong aviation sense including airlines networks and strategies would be an asset;
  • Proficient in English, knowledge of another language would be a strong asset (Chinese, French, Spanish, etc.).


  • To apply, click on the following link
  • If you wish to apply for this position, please specify  (on the application form and in the cover letter) that you saw it on

People are at the heart of everything we do at IATA. We all have different personalities, styles and areas of expertise, but we have one thing in common – the way in which we act which is guided by our values:

  • We build standards through expertise
  • We champion the global big picture
  • We partner for mutual benefits
  • We act with a simple human touch

Here at IATA we are proud of being Diverse and Inclusive – we have people with diverse backgrounds who come from all over the world. Together we build a business of freedom where people can be true to themselves in an environment that recognizes good work and personal qualities

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