Director, Country Presence Oversight and Support 112 views

CARE Canada is currently seeking a Director – Country Presence oversight and support

CARE Canada (CC) is committed to tackling the underlying causes of poverty and social injustice to bring lasting change to the lives of women and girls and all most vulnerable.  CARE Canada continues to demonstration its leadership towards achieving the impacts of the CARE 2020 program strategy, setting aspirational goals to be known as an organization that provides a global platform of quality excellence in measurable, innovative, future-ready and impactful programs with a special niche in gender transformative programs focused on food and nutrition security, resilience to climate change, and humanitarian assistance.

CARE Canada is committed to offer an operational service platform of excellence for country offices on behalf of CARE International, strategically acquire new offices in response to key opportunities and increasingly seek ways of establishing a shared approach with other CI members or local partners to minimize duplication, cost and risk and to maximize innovative programming. Those country offices that show promise of transitioning to global south members will have begun the path towards transition.

Under the leadership of the VP – International Operations and Programs, this position is responsible for ensuring appropriate, fit for purpose presence in countries managed by CARE Canada, through effective oversight of key functions, providing and coordinating matrixes of support provided to COs, as well as engagement with CARE International in exploring piloting untraditional presence options, exiting and entering countries as well as balancing the north-south power by transition-ing and empowering global south members.

  1. Country presence, legislative compliance, positioning & program impact and overall financial viability,


  • Ensure that CARE presences have an appropriate legal framework and CI’s program and operations are in full compliance with the legal requirements of the country, donors,
  • Ensure that country presences have a clear documented and communicated strategies, and Impact Goals, clearly identified role and value in addressing the underlying causes of poverty and injustice and responding to humanitarian need,
  • Ensure that strategies and business plans, in-line with the CARE 2020 Program and Humanitarian Strategies, CARE Canada strategic plan, enhance oversight and direction in order to ensure COs priorities are increasingly aligned with CI strategies and approaches; lead the provision of training/sensitization to CO staff on CI strategy, approaches and guidance tools,
  • Provide leadership, develop guidelines and extend support to CDs, Assistant Country Directors (ACDs) and CO Senior Management Team (SMT)s in the planning and execution of regular review processes, and stewarding CO through CC &CARE International (CI) review and approval processes.
  • Overall accountability for the preparedness and implementation of CO emergency preparedness plans, staff skill building, and ongoing monitoring of action plans.
  • Leadership, coordination, guidance and matrix of engagement and support in the area of strategy development, program design, and quality,
  • Overall responsibility of monitoring, coordinating and guiding the management of high profile legal cases,


  1. Organizational evolution, transition of global south members


  • Oversee the transition of Global South member/s; steward CO through CC & CI review and approval processes; provide strategic and technical advice to CO transition planning,
  • Actively participate in CI transition-related working groups and oversight committees,
  • Provide leadership of CARE Canada’s matrix of assistance to the transition of Global South members,
  • Ongoing oversight, coordinating HQ’s support, coaching and mentoring of Indonesia’s leadership through the transition and accompaniment to become an active player, financially viable entity and members of CARE International.


  1. Country Office Support Coordination


  • Oversee and coordinate matrix/es of support to CARE Canada managed country offices in the areas of Safety and security, Finance and risk management, Global human resources, program support (logistics, fleet, assets management…. etc) and Program development in order to enhance country office operations, and enable the effective implementation of business plan priorities.
  • Overall accountability for ensuring that policies, systems and structure of the CI country presence reflect CARE’s commitment to equality and diversity and protection from sexual harassment, exploitation and abuse,
  • Engage at CI level in the development and roll-out of COs harmonized policies that would improve efficiency and effectiveness of COs operations, Coordinate the roll-out of harmonized CI policies and systems in CC managed COs; Support to adapt to new policies and monitor compliance.
  • Broker technical expertise from CC HQ units, other COs, CI staff, and/or external consultants to meet CO needs related to program support,
  • Maintain and enhance culture of risk identification and management in all country office, ensure up to date comprehensive risk management & mitigation strategies reporting available to senior management and board.  In consultation and collaboration with COs and varied HQ teams, identify, consolidate and report program & operations risks and mitigation strategies,


  1. Program Compliance Monitoring and Knowledge Sharing


  • Overall accountability for the implementation of COs program, ensure appropriate project cycle management, fulfilling contractual obligations, compliance with donor regulations, close-out, document retention, and knowledge management, learning and sharing,
  • Work closely with Director global program and impact, leverage opportunities for collaboration between varied CARE International country offices as well as CARE Canada’s Global Programs and other HQ teams in order to enhance program capacity, innovation, knowledge management and learning. Special attention to enhance knowledge management agenda, cross pollination of innovations between projects and the design of new projects,
  • Support the IOPs team members in ensuring appropriate coordination and implementation of CO emergency preparedness planning, emergency response strategy, monitoring and evaluation,
  • Overall accountability for monitoring fulfillment of contractual obligations in terms of quantity, quality on timeliness of program execution, and reporting. The utilization of program monitoring database operations and the ongoing maintenance of document retention repository; introduce new analytical reports as needed,
  • Ensure exchange of information, knowledge and expertise using various knowledge sharing tools and opportunities,



Where required either directly attend or support the CEO, VPs, and other staff in external relations, advocacy, and partnerships engagement priorities related to CARE’s country presence, relevance and impact.



What you offer:



  • Master’s degree in International Development or Humanitarian Assistance or in a related field, or equivalent combination of education and work experience.
  • Proven record in managing country offices in developing countries, Minimum of 10 years senior management and leadership experience in an international development organization, including experience in complex contexts and humanitarian crisis,
  • High level of demonstrable leadership and strategic management skills – including management and leadership of multi-sector teams and strategic planning,
  • A talent for people management of large teams, excellent team building skills and an aptitude for getting high performance from staff and building effective cross team working relationships,


  • Ability and experience working collaboratively in a matrix management, and supporting direct reports to do the same,
  • Experience and commitment to promoting gender equality within development and humanitarian work,
  • Track record of high resilience under pressure and ability to support and motivate teams in these situations,
  • High political acumen and excellent representational skills, including high-level advocacy and communications,
  • Well-developed written and oral communications skills with high level experience in representation, negotiation, training, coaching and mentoring,
  • Capacity to work closely with communities affected by disaster, including familiarity with participatory assessment methods, with a focus on gender equality and ability to identify specific needs of men, women, boys and girls,
  • Excellent skills and interest in mentoring and capacity building of national staff in a broad range of emergency response and leadership skills including gender equality and diversity,



What would make you an

  • Experience in directly managing emergency responses.
  • Experience in media relations,


What we offer:

A rewarding career with a great compensation package, including:

  • Generous leave entitlements, including December holiday closure
  • Full benefits: dental, medical, vision care, paramedical, life insurance (some exceptions may apply) and professional and confidential Employee Assistance Program services
  • International travel opportunities
  • Learning and development opportunities, and specialized training
  • Flexible work hours and a work from home policy
  • A family friendly environment
  • Free parking, access to public transportation;
  • Onsite BBQ and shower facilities

Application procedure:

  • To apply please follow this link
  • To help us track our recruitment effort, please indicate in your application (application form & cover letter) where you saw this job posting.

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