Student Information Services Officer 83 views

Competition Number


Position Title
Student Information Services Officer


Position Number


Employee Group


Position Status
Regular Full-Time


Start Date


End Date (if applicable)


Registrar’s Office


Additional Notes


North Vancouver


Working with us
At Capilano University, students are our focus. Employees play an essential role in creating an exceptional learning experience for students and a thriving campus community. Together, we are a high-performing team of individuals who make Capilano University one of the leading teaching universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly and dynamic work environment.

As a member of the Registrar’s Office team, you will be instrumental in providing exceptional customer service and support to students, staff and the general public on matters pertaining to student registration and records. You will do this by fostering a working environment that is open, collaborative and student-centered in its approach to customer service. You will responsible for providing front line services to students and the general public on a wide range of topics pertaining to university policies, programs and services. We are looking for someone to help us build on our commitment to student success while also seeking out new opportunities for collaboration with our campus partners as they will provide input and recommendations on how to streamline and improve existing processes within the Registrar’s Office. You will work with a dynamic team of talented colleagues, an engaged community and an impactful executive team.

Do you share our purpose and passion?


What you’ll do
  • Provides front line customer service and information to students, staff, faculty and the general public regarding admissions, registration, student loans, and awards processes, University programs, services, procedures and policies. Redirects inquiries and refers people to other campus services as necessary.


  • Prepares routine and non-routine correspondence, and other documentation related to admissions and registration.


  • Prepares routine and non-routine correspondence, and other documentation related to admissions and registration.


What you’ll bring
  • Completion of one year (approximately 30 credits) of post-secondary education.


  • Two years of related work experience, preferably in dealing with the public in an educational setting.


For more information
For more information, please see the complete job description.


At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.

Take a sneak peek to see what it is like to work at Capilano University.


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