Specific Skills
Address customers’ complaints or concerns
Recruit, train and supervise staff
Negotiate with clients for catering or use of facilities
Ensure health and safety regulations are followed
Provide customer service
Set staff work schedules and monitor staff performance
Determine type of services to be offered and implement operational procedures
Plan, organize, direct, control and evaluate daily operations
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Ability to Supervise
5-10 people
Personal Suitability
Flexibility
Accurate
Team player
Excellent oral communication
Client focus
Dependability
Reliability
Organized
Address customers’ complaints or concerns
Recruit, train and supervise staff
Negotiate with clients for catering or use of facilities
Ensure health and safety regulations are followed
Provide customer service
Set staff work schedules and monitor staff performance
Determine type of services to be offered and implement operational procedures
Plan, organize, direct, control and evaluate daily operations
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Ability to Supervise
5-10 people
Personal Suitability
Flexibility
Accurate
Team player
Excellent oral communication
Client focus
Dependability
Reliability
Organized
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