Regional Director of Operations

First Transit is hiring for a Regional Director of Operations in British Columbia or Alberta. This position will require extensive travel.

Job Purpose:
Working closely with the Branch Managers and staff, ensure that superior levels of service are delivered to both internal and external customers consistent with the Service-Profit chain. Provide effective coaching to employees and assist in their personal development

MAJOR RESPONSIBILITIES:
Provides strength in operations management including strong logistical planning skills, management experience, awareness of all facets of the operation, an understanding of profit and loss issues, and a common sense approach to getting things done

Resolves problems with an emphasis on accountability, delegation of responsibility, and the willingness to make decisions

Provides leadership in employee relations issues, motivates staff, and produces coordinated and consistent efforts to achieve corporate goals. Creates strong relationships with employees and understands the practices of successful employee recruiting

Provides leadership in labor relations issues including, but not limited to, arbitrations and final step grievance hearings. Provides regulation of compliance with the Freedom of Association policy. Provides direction in application of collective bargaining agreements and other relevant items

Conducts facility evaluations. When necessary makes recommendations for improvement to existing facilities or identifies alternative locations that will accommodate business needs

Demonstrates knowledge of safety management practices and skills needed to focus attention on the necessity of safe operations in all areas, together with an understanding of federal and state safety standards and regulations

Brings about strong customer relationships by effective and consistent communications and the desire to exceed client expectations

Demonstrates good presentation skills and the capability of maintaining a high level of visibility in all respects, including interacting with clients, community organizations, and government agencies and officials

Maintains necessary records concerning compliance, personnel files, and internal company reporting

Provides leadership and decision making to several locations

Resolves location issues

Recommends improvements for various locations

MINIMUM EDUCATION & CERTIFICATIONS REQUIRED:
4 year degree or equivalent experience

EXPERIENCE & SKILLS REQUIRED:
5+ years experience in operations management

Good analytical skills

Good leadership and problem solving skills

Good overall understanding of safety principles

Computer literate with the ability to access resources and uses email effectively

Good oral and written presentation skills

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
Candidates preferred home base will be in Alberta or British Columbia

Office environment

Oil Sands/ Camp environment

Maintenance shop/yard environment

Travel up to 75%

First Canada is an equal opportunity employer

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