Regional Quality Assurance Manager

Overview:
Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 67,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways…we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

How we lead

At 7-Eleven we are guided by our Leadership Principles.

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

About This Opportunity

Responsibilities:
Serve as subject matter expert for assigned zones for technical, food safety, and quality assurance related areas involving regulatory compliance, product development and implementation, supplier and facility approvals, and in-store procedures and execution as it relates to quality and safety.

Facility Auditing at Bakery, Commissary, CDC or Third Parties to assess food safety and food production for process controls and compliance to 7-Eleven specification and for vendor approval.

Will include regional product supplier audits/approvals and audits of new national suppliers located in assigned region, will involve use of standardized forms but may include counseling/assistance developing corrective actions and timelines; may require follow-up visits to assess/track progress.

Product Evaluations for Compliance to Specification: through surveillance/cuttings and complaint investigations, ensure that fresh food, proprietary beverage, or private brand suppliers for the production and transport of approved items adhere to 7-Eleven specifications.

Developing Quality & Food Safety Materials: create/develop/gatekeep standards, spec, training, and specific tools to support quality knowledge and assessment such as but not limited to SOPs, SSOPs, and product spec job aids.

Regulatory Compliance (liaison/key contact for assigned areas) for food safety controls, equipment compliance, regulatory issues/inquiries, state specific recalls, non-compliance issues/citations at store level, local HACCP or OSHA issues, permitting for remodels/new store construction Training.

Store Food Safety Support: Assist stores and Operations with food safety and quality issues, pest control situations and as needed with store openings or closures.

As SME for QA/Food Safety/Quality in assigned zones, train or set expectations Fresh Food Zone Merchandisers, Field Operations, and Store personnel as appropriate at zone, market or subgroup levels or during surveillance.

Qualifications:
Bachelors/4 Year Degree in Food Science, Environmental Science, Biology or related discipline RS or CP-FS preferred.

Experience: 5 years in quality and food safety role.

Strong knowledge of Excel, Word, and PowerPoint.

Thorough understanding of HACCP, GMPs, SSOPs, SOPs, Food Defense, Auditing Principles.

Strong counseling, facilitation, and modeling skills and self-confident, able to speak one on one or before larger groups.

Proactive and aggressively self-paced as working in environment supervised from distance.

Effective communication and analytical skills, attention to detail for technical reports.

Physical demands include prolonged standing during audits, store visits, and unique events.

Work hours vary; some night and weekend work may be necessary.

Apply Now
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