Security Shift Supervisor

This is a provisional classification. Formal classification procedures will be initiated by the Compensation & Job Evaluation Unit in approximately six months.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 19,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Dalhousie’s Security department is a diverse group comprised of over 30 full-time professional staff along with numerous part-time student employees. Reporting to the Operations Manager, the Shift Supervisor is a member of the Dalhousie Security management team. In a patrol area covering 130+ buildings across four campuses, the Shift Supervisor is primarily responsible for the field supervision of security officers by offering direction and task assignment; staff development and training; and providing on-scene resource coordination and support.

Key Responsibilities

• Promote accountability through regular supervisory patrols with shift members ensuring service delivery is professional and all personnel are following approved SOPs and University policies.
• Provide on-scene coaching and instruction to staff. Serve as the first level escalation point for service complaints, recurring issues, or safety concerns; as well as the primary point of contact for security management during emergency events.
• Manage personnel by directing daily assignments with real time priorities, while balancing staffing levels with upcoming commitments, keeping in mind past incident trends and organizational values.
• Manage personnel administration functions including daily time entry, overtime, assignments, professional development, performance evaluation, training, attendance management, and discipline.
• Work cohesively as part of the management team through crossover briefings, understanding that shared work and responsibility rely on good and consistent communication.

Note

A full job description can be found at https://www.dal.ca/dept/facilities/services/security-services.html. Patrol supervision is delivered in a 24/7 continuous operation environment. The Shift Supervisor works a rotation of day shifts and night shifts that includes shifts on weekdays, weekends and holidays. While the primary workplace assignment is the Halifax campuses, there will be an occasional requirement to travel to the Agricultural Campus in Bible Hill, NS. Operational priorities and realities may necessitate schedule modifications. The Shift Supervisor remains flexible to accommodate other duties as assigned.

Qualifications

Post-secondary education in law enforcement, criminology, or related field plus at least five years relevant experience, including a minimum of two years supervisory experience, preferably in a large institutional setting and/or a unionized environment is required. Experience using sophisticated alarm monitoring and electronic access control systems, CCTV, and dispatch software is ideal. Must be well-versed in environmental health and safety regulations, Criminal Code, Youth Criminal Justice Act, Human Rights Act, and Protection of Property Act. Additional training in Crime Prevention (CPTED) and the Incident Command System an asset. Proven understanding and experience working with restorative approaches to justice preferred. Must demonstrate excellent communication skills, and embrace a collaborative style of leadership with the ability to focus on team and community building. Proven above average problem solving and organizational skills are required. Must consistently demonstrate confidence in taking initiative. Must be able to submit an acceptable Criminal Record Check with a Vulnerable Sector Search. Additionally, and must hold at a minimum, a Nova Scotia issued Class 5 driver’s license without restrictions. A recent driver’s abstract must also be submitted.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:

• Self-Awareness & Professionalism
• Integrity
• Respect & Inclusion
• Adaptability
• Knowledge & Thinking Skills

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from university employees and external candidates are given concurrent consideration. Among short-listed candidates, university employees will be given special consideration.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Diversity Statement

Dalhousie University is committed to fostering a collegial culture grounded in diversity and inclusiveness. The university encourages applications from Indigenous persons, persons with a disability, racially visible persons, women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity.