Program Manager

JOB INFORMATION

Requisition ID: 3536

Number of Vacancies: 1.00

Department: Property,Planning And Development (20000508) – Property,Planning And Development Manage (30000268)

Salary Information: $116,298.00 – $145,436.20

Pay Scale Group: 12SA (CAN/S/J/12SA)

Employment Type: Temporary – To approximately 2028

Weekly Hours: 35, Off Days: Sat/Sun Shift: Day

Posted On: April 26, 2021

Last Day to Apply: April 30, 2021

Reports to: Head Property Planning and Development

The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”

General Accountability

Reporting to the Head of Property, Planning & Development – who is TTC’s Program Lead for ModernTO office consolidation – the Program Manager manages the development of the overall approach for the program, its major time frames and the definition of its major deliverables to address and meet the desired goals and outcomes of ModernTO.

Key Job Functions

Partner with the Program Lead to communicate program goals, objectives and potential outcomes

With the Program Lead, have regular interactions with the executive sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome

Participate in the Steering Committee meetings

Develop recommendations to present for review of the Program Lead to be presented to the Steering Committee

Establish and ensure appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner and Steering Committee

Direct the creation and maintenance of the required program documentation and artifacts

Develop and control the program timing, budget, and manage expenditures within agreed spending plans

Work with stream leads and project managers to scope their deliverables and timelines, and balance the availability of the required skills and competencies across work efforts within the program and monitor

Lead reviews with the executive sponsor and stakeholders to identify organic or specific program needs and changes, and direct the development of appropriate approaches to address them

Lead the development and maintenance of stakeholder mapping, communications and reporting at the program level

Act as an advisor, and build and maintain relationships across the wider stakeholder community

For work packages without a dedicated project manager, provide oversight of package execution and progress, compared with the plan and the production of agreed deliverables

Monitor and coordinate dependencies across the work packages in the program and resolve conflicts

Lead the internal stream meetings and support the Program Lead in the Steering Committee

Represent the TTC’s interests at the ModernTO

Be the main TTC contact for ModernTO office consolidation program

Ensure the successful office consolidation of TTC’s existing 9 leased and 1 owned office into the City space through the ModernTO program

Skills

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Apply analytical skills

Maintain documentation and historical records

Manage projects

Plan and organize activities / projects to meet section and organizational goals

Secure and manage fiscal resources

Use office technology, software and applications

Education and Experience

A college diploma or a university degree in a related discipline (e.g. business administration, engineering, information systems), along with progressive leadership experience in managing a complex program with a range of project types; or a combination of education, training, and experience deemed to be equivalent

Additional Requirements

Extensive experience managing a complex program incorporating multiple projects across several departments

Experience leading a range of project types (e.g. business, IT, property management, HR), including both technology and non-technology projects

Experience in a consultative leadership role, leading diverse teams and acting as a trusted advisor to senior leadership

Exceptional leadership skills, with the ability to develop and communicate the program objectives, inspire and motivate staff, and maintain alignment with the business strategy

Knowledge and experience in project/program management methodologies, such as the Project Management Institute’s Project Management Body of Knowledge (PMI PMBOK)

Knowledge of project planning tools, such as Microsoft Project with evidence of practical application

Excellent analytical, strategic planning and execution skills

Strong business acumen; high degree of political sensitivity, astuteness and the ability to use the informal power structure of the organization to achieve program success and overcome obstacles

Influencing and negotiation experience and skills in an environment with high competition for resources; ability to develop programs and deliver them with financial and resource constraints

Excellent verbal and written communication skills, including the ability to explain and champion the program goals and objectives to the business; ability to vary styles of interaction and communication as needed for audience

Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community . The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Human Resources – Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.