Regional Operations Manager – Peace Region

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
Reporting to the General Manager, the Regional Operations Manager is responsible to provide overall strategic direction and support to service and parts operations with-in the assigned region to meet bottom line and market share targets. The successful candidate will be accountable for; meeting or exceeding regional financial targets, enhancing Branch Safety Leadership including new initiatives to ensure safety compliance is appropriately managed in the branches. This position requires a strong leader who can create a succession plan and develop employees who are well trained and prepared to move into senior jobs.

With this position managing the dynamic Peace Region from the Grande Prairie location, it should be noted that Grande Prairie is geographically situated close to Edmonton (4+ hour drive). Serving as a retail and service hub for Northwestern Alberta and Northeastern British Columbia, Grande Prairie has much to offer residents, from shopping and entertainment to world-class recreation facilities. If you are fully involved with outdoor activities such as hunting, fishing, camping etc., then Grande Prairie aligns nicely with your recreational activities.

If this role is in line with your experience, we want to hear from you today!

Job Description:
Safety Leadership – lead, demonstrate and champion a healthy and safe work environment and culture for all branch employees, contractors and customers.

Ensure that all safety practices and policies and compliance requirements are followed, employees hold and maintain the appropriate safety training required for their position, monthly spot audits are conducted and that at a minimum, safety TRIF and LTI targets are met, while always striving for zero

People Leadership – demonstrate clear and effective leadership to a team of Customer Service Managers through role and responsibility guidance, performance management, coaching and mentoring and supporting growth, development and training opportunities.

Provide quality, timely feedback to individuals through formal and informal conversations to support the performance management process

Share Employee Opinion Survey (EOS) results, solicit feedback, develop and post an action plan on the Action Planning website.

Results and Financial Management – Accountable for regional operations, assets, finances including planning, managing and reporting of branch financial results, assets and facilities requirements

Responsible for reviewing the monthly metrics related to People, Quality, Velocity and Cost with branch employees

Create annual budget, forecasting and review applicable contract management emails if required

Qualifications:
Previous experience within one of Finning Canada’s operational facilities

8 – 10 years of previous supervisory or leadership experience

Exceptionally strong interpersonal and relationship management skills

Excel with providing the customer a great experience

Strong written and verbal communication and presentation skills

Proven leadership, coaching, mentoring, people and team development skills

Strong analytical, problem solving, decision-making skills and financial business acumen

Leadership for Safety Excellence Training

Strategic business planning

Effective leadership / supervisory skills

W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

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