hotel manager

Work Setting

Hotel, motel, resort

Specific Skills

Address customers’ complaints or concerns

Prepare marketing plans

Prepare budgets and monitor revenues and expenses

Negotiate with suppliers for the provision of materials and supplies

Implement marketing activities

Establish work schedules

Enforce policies and procedures

Develop and implement business plans

Develop and implement policies and procedures for daily operations

Assist clients/guests with special needs

Work Conditions and Physical Capabilities

Work under pressure

Ability to Supervise

1 to 2 people

Staff in various areas of responsibility

3-4 people

Personal Suitability

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Excellent written communication

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