front desk hotel manager

Specific Skills

Address customers’ complaints or concerns

Prepare marketing plans

Prepare budgets and monitor revenues and expenses

Negotiate with clients for the use of facilities

Negotiate with suppliers for the provision of materials and supplies

Implement marketing activities

Establish work schedules

Enforce policies and procedures

Develop and implement business plans

Develop and implement policies and procedures for daily operations

Assist clients/guests with special needs

Work Conditions and Physical Capabilities

Fast-paced environment

Ability to Supervise

Staff in various areas of responsibility

Personal Suitability

Effective interpersonal skills

Flexibility

Team player