Director Return To Work Services

Job Type: Full Time, Permanent

Start Date: As soon as possible

Language: English

Minimum Education: Bachelor’s Degree

Positions Available: 1

NOC Group: Managers in Health Care (0311)

NOC Job Title: Director, Occupational Health Services

Expires in 9 days

Expires: 2021-05-07

Posted: 2021-04-27

Last Updated: 2021-04-27

Job Location(s)

6951 Westminster Hwy

Richmond, British Columbia

V7C 1C6, Canada

Job Description

As the Director, Return to Work Services you will:

  • provide overall direction to the Return to Work Services department in order to meet all divisional goals are met and programs, policies, plans and services are successfully implemented;
  • provide strategic leadership and direction within the division; participate in strategic and business planning, policy determination and decision making regarding overall divisional management matters; represent and be accountable for the operations and outcomes of assigned departmental areas
  • ensure WorkSafeBC and divisional policies are appropriately implemented within assigned areas. Provide guidance and direction to managers and other WorkSafeBC staff on policies, business plans and other matters relating to RTW services;
  • promote a quality service oriented approach in providing services to external and internal customers;
  • liaise and collaborate with other WorkSafeBC Directors in planning program development or operational activities;
  • direct managers and staff to ensure achievement of divisional objectives and foster a strong team orientation. Set performance goals and provide feedback, coaching and developmental planning to support and motivate managers in meeting expectations. Ensure appropriate training and development is provided to assist staff in meeting operational and performance expectations;
  • manage the financial resources within the overall allocated budget for assigned areas;
  • promote the strategies and objectives of WorkSafeBC and the division within and outside of the organization. Represent WorkSafeBC and the division with various external stakeholders and interest groups as required;
  • research, analyze and prepare detailed written reports on operational and strategic issues;
  • Maintain current knowledge in the field of disability management, claims management, return to work, and injury prevention by reviewing relevant materials and journals and maintain appropriate professional and external contacts;

We’re looking for someone who can:

  • clearly articulate ideas and concisely explain, present, and summarize information appropriate to various levels of stakeholders and audience
  • solve problems, think of innovative solutions, make decisions, determine a course and take action
  • identify opportunities for improvement within the department and implement changes effectively to ensure success
  • inspire and lead with exceptional relationship building and conflict resolution skills, and an understanding of the diverse needs and interests of our stakeholders
  • communicate with confidence and courage, listen well, and approach difficult conversations with assurance and diplomacy
  • coordinate different groups, motivate, and lead experienced management teams to support goals, projects, and initiatives across the division
  • create a supportive work environment by ensuring effective communication, promoting teamwork and collaboration, providing opportunities for employee involvement, and maximizing team potential

Your experience and educational background:

  • A university degree in business or public administration, law, and/or occupational health and safety-related discipline and ten years of progressive, related leadership experience overseeing operational support services
  • A minimum of ten years of related experience in a leadership role
  • Strong working knowledge of claims management services and adjudication

Related Document(s)

Director Return To Work.docx

How to Apply

Expiring: May 07, 2021

Apply Now
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