Housekeeping Director

Statut

Full time

Starting date

May 5, 2021

Work place

Montréal Marriott Château Champlain

Address

1 Place du Canada, Montréal, Quebec, Canada, H3B4C9

The Marriott Château Champlain has always been at the heart of Montreal’s tourism and commercial activity. Located in downtown Montreal, our hotel newly renovated 614 rooms and suites, as well as our 23 meeting and banquet rooms. In order to cope with a constantly changing market, we are looking for a candidate that will provide our customors with an innovative, unique and memorable experience.

Under the direct responsibility of the Room Division Manager, you will supervise and direct all operations related to cleanliness and cleaning.

Summary

In charge of all aspects of the department, the Housekeeping Director is responsible for coordinating the activities of his department with the activities of the hotel. Generally speaking, this position is in charge of recruiting, training, supervising staff, planning schedules, making inventories and purchases as well as ensuring that standards are met. You will work closely with administration, reception and food & beverage for requirements planning. As the industry changes, the responsibilities of this position will change and evolve accordingly.

Job description

Perform inspections of rooms and public spaces

Ensures the high level of cleanliness of the facilities at all times

Establish / adhere to the department’s budget

Manage and supervise a team

Train, motivate and evaluate employees

Plan and distribute tasks to unionized and non-unionized employees

Create and enforce schedules, manage vacations

Manage stocks of cleaning products and make purchases

Ensure that the rules and procedures are followed

Engage in regular coaching, performance management and discipline

Ensure adequate application of the guidelines of the collective agreement

Supervise payroll and forecast the needs of the resources required to achieve objectives

Participate in health and safety activities

Plan staffing needs and hire

Facilitate daily meetings

Manage inventory and dispose of unused equipment

Centralize products in order to reduce storage spaces to a minimum

Manage third parties such as dry cleaning and laundry companies and night cleaners

Qualifications

College diploma in hotel management – Asset

Skills

Knowledge of the hotel industry – Asset

Ethics and integrity at work – Asset

Knowledge of computer software (Suite Office) – Asset

Planning and organizational skills to set and achieve goals – Asset

Communication skills – Asset

Work experience in a unionized environment – Asset

Reliable – Asset

Attentive to details and quality – Asset

Time management skills – Asset

Ability to solve problems – Asset

Coaching and mentoring skills – Asset

Service oriented towards quality of services rendered – Asset

Years of experience required

5 year(s)

Language

English Spoken and Written – High – Essential

French Spoken and Written – High – Essential

For all of our unionized positions, salary is based on the collective agreement. For all the other positions, the salary is based on experience. We also have group benefits and Friends and Family rates on hotels owned by Tidan.