Director, Global Delivery and PMO

Sphere designs, builds and scales platforms for digital business. By weaving together advances in cloud, automation, enterprise platforms and analytics, and software delivery, we help companies deliver on the promise of digital transformation.

As a Director, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

You will focus on successful delivery and utilize your position as a trusted advisor to explore other client needs and work with the team to create proposals to address them. You will keep in close contact with clients and partners throughout the duration of the projects.

Key Skills and Responsibilities include but are not limited to:

Support team to disrupt, improve and evolve ways of working when necessary.

Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.

Identify gaps in the market and spot opportunities to create value propositions.

Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.

Create an environment where people and technology thrive together to accomplish more than they could apart.

Promote and encourage others to value difference when working in diverse teams.

Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.

Influence and facilitate the creation of long-term relationships which add value to the firm.

Structure and plan client engagements and generate demand through acting as trusted advisor.

Drive business process and automation consulting by translating customer business processes into IT solutions

Manage and maintain the service portfolio and the service catalogue.

Advise on the establishment of internal controls to ensure that services goals are being achieved by measuring the actual progress achieved against the initial criteria.

Experience

6-10 years’ work experience in a related environment

Proven experience in formulating and executing strategy and operational plans

Demonstrated success of business development, pipeline management, and success in influencing additional pull-through

Experience in establishing and controlling revenue and expense budgets and managing business metrics

Experience in managing a team and applying human resources principles

Experience in IT and Technology projects and programs

Experience and passion for Emerging Technologies and Digital Innovations

Personal Attributes and Skills Required

Have an in-depth understanding of technology solutions and of service trends

Display excellent strategic thinking capability and good analytical skills

Have an in-depth understanding of business processes and strategic objectives

Knowledgeable of design, development and implementation of delivery management

Possess excellent verbal and written communication skills and employ these skills to interact with a variety of stakeholders

Knowledgeable of industry trends working with global and local marketing

Excellent communication skills, particularly the ability to influence and negotiate through face to face communication with individuals and audiences

Excellent interpersonal skills, communication and organizational skills

Excellent project management ability

Service oriented individuals with the ability to create client value whilst maintaining profitable business results

Possess charismatic leadership ability

Demonstrate the ability to manage and resolve complex / difficult / sensitive situations

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