Team Lead, Career Education

Classification & Regular Hours

Hours per Week: 35

Salary Grade: 15

About Western

Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

About Us

The mandate of the Student Experience portfolio is to encourage student engagement, support student success, and to enhance overall student life at Western. Student Experience encompasses various departments across three pillars: Wellness & Wellbeing, Sport & Recreation, and Leadership & Learning. Careers & Experience is part of the Leadership & Learning pillar along with Academic Support & Engagement. The Student Experience portfolio operates together to create an environment in which students can thrive and succeed. Student Experience also collaborates closely with the University Students’ Council, Society of Graduate Students, and other departments across campus.

Responsibilities

The Team Lead, Career Education develops a clear vision for and provides leadership to the Career Education team to help Western students connect their academic learning to career paths and future goals in support of the University’s mission to build an equitable and thriving campus. The Team Lead supervises a team of Career Coaches, each of whom has the training and experience to meet the needs of an identified group of students (e.g., undergraduate, graduate, international), and ensures the strategic objectives of the unit are met. In consultation with the Director, Careers & Experience, and in collaboration with other Team Leads, they manage the development and delivery of a wide range of services and programs to support Western students and recent Alumni. This includes helping students connect their degree to future work, career decision-making, self-assessment, navigating equity, diversity, and inclusion concerns, and skills articulation, among others. Amid complexities magnified by different demographics, workforce changes, and student approaches to career exploration and decision-making, the Team Lead ensures all students have access to meaningful career education resources.

Qualifications

Education:

• Master’s Degree in Education, Industrial-Organizational Psychology, or related discipline
• Career Development Practitioner Certification is preferred

Experience:

• 5 years’ experience in the career coaching/career services field
• 2 years’ experience in Student Affairs
• 3 years’ experience leading staff and teams
• Experience working with post-secondary students at both the graduate and undergraduate level is preferred
• Experience working with equity-deserving groups is preferred

Knowledge, Skills & Abilities:

• Strong supervisory and coaching skills to facilitate staff development and performance evaluation
• Ability to establish effective routines for excellent communication with all members of a team to maximize productivity
• Ability to motivate others to maintain quality services and programming in a constantly changing environment
• Judgment, analytical, and problem-solving skills with a consultative and collaborative leadership approach to addressing issues and opportunities
• Ability to develop and deliver innovative programs based on best practices, and in response to emerging student and industry needs
• Demonstrated ability to contribute to strategies that prioritize and support the needs of equity-deserving groups
• Well-developed public speaking/communication and facilitation skills across a diverse spectrum of stakeholders (e.g., staff, faculty, students, partners)
• Exceptional organizational skills, including managing multiple competing priorities and an ability to adapt quickly to emerging priorities
• Demonstrated ability to influence at all levels within the university
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Intermediate skills with relevant computing applications (e.g. Microsoft Office) including web applications
• Ability to understand basic research data; quantitative/qualitative research skills an asset

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at [email protected] or phone 519-661-2194.

Please Note:
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.