At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Your vision and leadership as Director of Conference Services & Catering will ensure an engaged team, efficient operations – and offerings that exceed the expectations of every client
Please note: this position is a maternity leave position.
What’s in it for you:
Full time employees will be eligible to join the benefit plan which includes extended medical through Canada Life (Health, Dental, Life Insurance, Short Term Disability)
Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Direct and manage all activity related to the Catering office, ensuring all service standards are followed
Responsible for all catering, from booking to execution and conference services from the time a contract becomes definite to execution
Conduct site inspections as required
Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
Ensure that function bookings, group resumes and event contract are prepared and distributed accurately and efficiently
Ensure meeting and function rooms are properly maintained at all times liaising with food and beverage outlets regarding reservations and flow of clients
Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
Develop annual business plans for the department in conjunction with the Director of Sales & Marketing
Work closely with the Director of Sales & Marketing to prepare monthly forecasts
Conduct daily meetings to review event contracts
Other duties as assigned
Your experience and skills include:
Previous management experience, a minimum of five years, in a similar role required
Ability to focus attention on guests needs, remaining calm and courteous at all times
Computer literate with Opera, Microsoft Office, and Property Manager
Knowledge of hotel banquet operations is an asset
University/College degree in a related discipline required
CMP Certification is an asset
Your team and working environment:
Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia – Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada’s premier, year-round outdoor adventure destination – just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, Fairmont Chateau Whistler is Whistler’s largest conference resort hotel with 526 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure- start yours today!
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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