store manager – retail

Work Setting

Retail business

Department store

Convenience store

Retail/wholesale establishment/distribution centre

Specific Skills

Implement price and credits policies

Develop and implement marketing strategies

Determine merchandise and services to be sold

Determine staffing requirements

Manage staff and assign duties

Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales

Locate, select and procure merchandise for resale

Plan budgets and monitor revenues and expenses

Resolve problems that arise, such as customer complaints and supply shortages

Recruit, hire and supervise staff and/or volunteers

Plan, organize, direct, control and evaluate daily operations

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Handling heavy loads

Attention to detail

Sitting

Tight deadlines

Personal Suitability

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Excellent written communication

Client focus

Judgement

Organized

Adaptability

Collaborative

Analytical

Creativity

Efficiency

Energetic

Goal-oriented

Hardworking

Integrity

Outgoing

Positive attitude

Quick learner

Time management