Caseworker – New Liskeard

This is a permanent, part-time position based on 21 hours per week.  Some flexibility in scheduling required, some weekend and evening work may be required.  The Supervisor will set the hours of work and work schedule. Working environment is typically in the office in generally agreeable conditions.  Occasional travel is associated with this position.

Normal hours of work – 8:30 a.m. to 4:00 p.m. Wednesday to Friday and includes a ½ hour unpaid meal break.

Permanent part-time employment with The Salvation Army (less than 25 hours per week) will provide you with a competitive compensation and benefits package that includes:  vacation time, sick days, employer matching RRSP contributions and Christmas Grants.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

1. Client Services:

• Perform all aspects of the case management process using the Pathway of Hope approach (selection, intake, assessment, goal planning, action, transition, and follow-up.)
• Develop goal plans with client families and schedule regular meetings to review progress and engage in further planning.
• Ensure confidentiality is maintained in accordance with The Salvation Army policy and applicable legislation.
• Provide information and referral services as needed for clients, may also include individuals who are not eligible for support through the Pathway of Hope program.
• Conduct home visits as needed.
• Engage and build rapport with the target population.
• Assist clients in making connections within the community which will support them in accessing community resources.
• Network with other service providers and maintain working relationships with community agencies to provide comprehensive services for participants.
• Work closely with other local ministry unit personnel to form an interdisciplinary team to work with families from a holistic perspective.

1. Administration: 

• Maintain case files for each client family, including accurate documentation, detailed case notes, and ensure that appropriate forms are used at all times.
• Ensure accurate collection and maintenance of data, submit monthly summary of service statistics to the Regional Coordinator, and assist the Regional Coordinator in semi-annual evaluation/outcomes measurement.

1. Training:

• Attend training sessions that support the initial implementation phase and ongoing training for the sustained delivery of Pathway of Hope.
• Perform other duties as assigned.

Education, Qualifications and Certifications:

• Completion of a two (2) year Community College Diploma in a human services field, i.e., Social Services Worker

• Non-Violent Crisis Intervention training.

• Hold a valid Ontario Class “G” drivers license, own vehicle and insurance and provide a copy of a driver’s abstract.

• Must provide an original copy of a Background Check with vulnerable sector screening

• May require screening through The Salvation Army Abuse Registry.

• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

• Minimum of two (2) years of prior related experience in providing casework services, documenting, and maintaining case files, working in collaboration with other service providers, community outreach, and working with people of diverse backgrounds.

• Knowledge of community-based resources is required and experience networking with government and social service agencies.
• Proficient computer skills in all aspects of Microsoft Office.

• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Able to work independently and participate as an active and responsible team member.

• Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible in the face of change.

• Self-motivated – Able to plan work activities and priorities associated with each client.
• Driven – Advocates, supports, and motivates clients.
• Relationship building – Demonstrated ability to build positive, productive, and supportive relationships with the community, corps members, clients, and other staff.
• Team – Respects and relies on a TEAM approach in supporting the client.
• Problem solving – Creates action plans to help break down barriers to achieving client goals.
• Client centered – Willingness to listen and learn from each client with compassion and dignity.
• Organizational commitment – Understanding and ability to uphold the ethical and social norms of the organization.
• Communication – strong written, verbal, and interpersonal communications skills

• A University Degree in a relevant field of study would be a definite asset, i.e., Bachelor of Social Work, or a Bachelor of Arts in Social Services).