Senior Quality Assurance Analyst (Guidewire, Policy & Claims Centre)

About Us

CAA Club Group’s IT department is looking for a Senior Quality Assurance Analyst with strong technical skills to join the team. This position will have exposure to multiple business lines including Club, Travel, Insurance, Member Services and Member Advocacy.

Who we are

As Canada’s largest automobile association, we are passionate about keeping our Members safe- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates’ career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We’re about doing what’s right and feeling good about it.

Position Details

What you will do:
Develop testing strategies, and identify tools and processes to optimize overall quality assurance activities;

Guidewire (version 7) testing experience in Policy Center, Claim Center and Billing Center is highly desired.

Create a complete quality assurance validation cycle

Update testing plans

Run test scenarios and participate in quality assurance validation

Identify and document bugs found during testing.

Actively participate in the planning, preparation and execution of effective test efforts

Provide test result walk-throughs for the project team

Primary liaison for testing expertise for business participants on business acceptance test support

Manage relationships with project team members, third party vendors/service partners, release teams and client areas as appropriate

Participate in improving QA processes to deliver good quality product by giving feedback on existing and newly introduced processes

Who you are:
Post-secondary diploma or degree

7+ year experience in Quality Assurance roles with Guidewire;

Hands-on knowledge of software development life cycle and project management life cycle

Sound knowledge of software development methodologies and practices, version control practices and defect management practices

Knowledge of test case design techniques

Understanding of business workflows and products/applications involved

Understanding of documentation repository practices and procedures

Ability to identify and balance the needs of multiple stakeholders; can demonstrate ways to meet the diverse needs of the different interest groups

Experience with SQL, automation tools, testing frameworks, scripting/programming experience

Experience with Software Bug Tracking, and Test plan management tools

Experience with Data Warehouse projects and database (SQL)

5+ years’ experience testing .NET and java applications

Solid experience with software technologies including: HTML, XML, java, and .NET

Experience in the testing of web based applications and Broker Management System (BMS)

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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