ADMINISTRATIVE ASSISTANT
ACADEMIC SUPPORT CENTRE
NorQuesters are difference makers and we’re searching for someone dedicated to making a difference to join our Student Services Support team as an Administrative Assistant. The successful candidate will demonstrate the college values in their daily work, alongside a highly collaborative team of individuals, bringing compassion and consideration to each individual interaction.
Reporting to the Manager of Business Operations, this position is responsible for finding ways forward while providing detailed front-line services, advice to NorQuest clients and assisting with operations in the Indigenous Relations division. This position is key to establishing a friendly, working relationship with our learner population and delivers timely, dependable information to a high volume of internal and external inquiries.
How you’ll make a difference
Interact with applicants and ongoing students to determine current program and status
Guide applicants and ongoing students to available services
Provide information or assistance on which steps clients are required to follow to fulfill their needs
Manage Indigenous Relations room and equipment bookings
Assist with coordination of Indigenous Relation events
Process department/staff requests for building or software maintenance by utilizing the college systems
Facilitate material development, printing, photocopying, and fax requests
Requisition supplies for Indigenous Services, receive and send shipments
Maintain systems and records in alignment with the college processes
Perform other duties as assigned to support the various service areas and other members of the Student Services Support team
What you bring
Possess a recognized one-year post-secondary certificate
Some experience that will allow you to easily adapt to the job requirements ex. post-secondary or customer service related
Excellent interpersonal and communication skills
Demonstrated commitment to delivering exceptional service
Proven ability to manage a high volume of traffic and work
Strong organizational skills and attention to detail
Familiarity with software like Microsoft Office and PeopleSoft
What makes you a Difference Maker?
You are a positive, dynamic, forward thinker with an ability to adapt to various priorities with an eye on achieving success for yourself and others.
You work well alongside a collaborative team of individuals focused on delivering an outstanding learner experience.
You demonstrate an exemplary level of professionalism and compassion in a multicultural environment.
SALARY: $36,867 – $46,208 Reflective upon what you bring. AKA your education and experience. This is a term position with the expected end date of March 31, 2022 with the possibility of extension. Term positions are not currently eligible to participate in our extended health and pension programs.
NorQuest College offers flexible work options that include working on campus, working from anywhere or a blend of both!
COMPETITION NUMBER: 2021-2975
CLOSING DATE: May 11,2021
Apply to become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.
Psst: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.
Difference Makers. If we were to describe what NorQuest College is, we’d say these two words. We are so fundamentally driven in our mission to make a difference to our students, our community, and to our fellow NorQuesters, that it guides what we do, who we meet, and where we are headed.
So how do we make differences?
We empower NorQuesters. When it comes to working, it’s up to you to decide where (on campus or from another location) and how you work. NorQuesters are expected to embody our Qs—lead from where you are, be dependable, find ways forward—to name a few, but how you do that is your choice!
We unlock potential. Whether its newcomers to Canada who want to improve their English, students who want to complete their academic upgrading, learners pursuing post-secondary education, or anyone who wishes to strengthen their skills through professional development, our passion to educate touches people of all levels and all backgrounds.
We strengthen Alberta. From our graduates who hit the ground running, to our partnerships with government, industry, and business, to our commitment to communities, including a dedicated focus on Indigenous communities, we contribute to our province and make it stronger. We strive to be an employer of choice for First Nations, Metis and Inuit people in Canada by leading, supporting, and being an ally through our work toward decolonization, reconciliation, and Indigenization.
And that’s a snapshot of how we are Difference Makers. But there’s so much more to us and we invite you to explore further!
Apply Now
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