front desk hotel manager

Business Equipment and Computer Applications

MS Office

Additional Skills

Supervise staff

Recruit and hire staff

Perform front desk duties

Conduct training sessions

Conduct performance reviews

Arrange for and oversee maintenance activities

Specific Skills

Address customers’ complaints or concerns

Prepare budgets and monitor revenues and expenses

Implement marketing activities

Establish work schedules

Develop and implement policies and procedures for daily operations

Assist clients/guests with special needs

Work Conditions and Physical Capabilities

Work under pressure

Ability to Supervise

5-10 people

Personal Suitability

Team player

Excellent oral communication

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