Insight Global
Job Description
Day-to-day:
We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a Canadian and US products (mortgages, credit cards, loans and lines of credit). You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.
Responsibilities:
Operate on teams and projects based in Canada and the US for mortgages, credit cards, loans and lines of credit (e.g. https://www.bmo.com/main/personal/mortgages/)
Turn complex financial concepts into user-friendly, accessible copy
Deliver marketing/sales copy, UX copy, information architecture, other key artifacts
Work closely with Product Designers, UX researchers, product owners, digital managers, the design system team, and other stakeholders
Pair and collaborate with other designers and content strategists
Conduct heuristic analysis, competitor research, and other forms of research and analysis to inform content strategy
Promote and practice open communication and contribute to a transparent and collaborative team culture
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
2-3 years of experience in UX Writing / Content Design
Figma
Large enterprise experience
CMS experience (Contentful specifically is a major plus)
Agile experience, specifically working with technical stakeholders
Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style
Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user Contentful
Specific experience within banking or other financial institutions
Experience writing marketing/sales copy null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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