Security Operations and Parking Advisor

Competition Number S181227P

Position Title Security Operations and Parking Advisor

Position Number E99897

Employee Group Exempt (non-union support staff)

Position Status Regular Full-Time

Start Date 

End Date (if applicable) 

Department Facilities

Additional Notes 

Location North Vancouver

Working with us 

At Capilano University, learners are our focus. Guided by the goals outlined in Envisioning and Illuminating 2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.

The Facilities & Campus Planning teams are the boots on the ground ensuring our spaces are safe, clean, and well equipped to maintain our diverse student community and employee workforce. We operate in an ever-changing growth mode, meaning we have numerous expansion and upgrade projects on the go at any given time! Working within our FCP teams you’ll be exposed to endless opportunities that encourage collaboration and fuel innovation.

Not only are we transitioning our North Vancouver location from a commuter campus to a 24/7 campus, but we’re also opening a state-of-the-art campus in Squamish. In addition to academic buildings, these projects boast new residential accommodations, dining spaces, health & wellness amenities, as well as social spaces where gatherings and celebrations will be held.

Are you ready to build a career in making a difference? Join us in shaping the future of our campuses and creating spaces that inspire community engagement.

What you’ll do 

Reporting to the Manager, Safety Operations and Parking Services, the Security Operations and Parking Advisor has significant interaction and visibility with members of the University Community as a subject matter expert for Security Operations and Parking. This position is required to conduct confidential investigations of a potentially punitive or disciplinary nature within the University community, which may occur outside the standard hours of operation. Such investigations may require interviewing students, staff and management personnel. This position requires access to personal identifying information of students and staff. The incumbent is expected to have a high degree of coaching acumen and an ability to respectfully communicate across all levels of the University. Duties include implementing and coaching on the respective management programs to ensure a safe and secure workplace and appropriately managed parking. There is a fair amount of independent decision making that must be well-reasoned and professionally performed. Profound discretion is required for this position.

• Provides excellent customer service to prioritize and address inquiries and concerns.
• Accurately records and documents needs, complaints, and requests of clients and contractors.
• Schedules meetings and visits of contractors, external and internal partners.
• Creates programs and training, as well as audits programs for compliance and improvement.
• Coordinates day-to-day security operations, in conjunction with the contractor, to ensure the safety and protection of the University community and assets.
• Responds promptly to security alerts and incidents beyond guard level.
• Identifies and assesses potential security risks and vulnerabilities, and implements measures to mitigate risks.
• Oversees the operation and maintenance of the parking lots and facilities.
• Develops, updates, and implements parking policies and procedures.
• Oversees the issuance and tracking of parking permits in conjunction with the parking contractor.
• What you’ll bring
• Education, training and experience equal to post-secondary education with at least a Basic Security Training (BST) Certificate from an accredited institution such as the Justice Institute of BC.
• At least 3 years of proven experience in security, in roles of progressively increasing responsibility.
• Strong knowledge of security best practices.
• Knowledge of parking services.
• Familiarity with parking technologies is an asset.
• Proficiency in guard tour software, CCTV usage and MS Teams is required.
• Willingness to travel, if required.
• Basic Security Training (BST) and valid B.C. security license.
• BC Class V Driver’s License.

For more informationFor more information, please see the complete job description.

BenefitsAt Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a sneak peak to see what it is like to work at Capilano University.

Days and Hours of WorkOur standard work week is Monday to Friday, 8:30am – 4:00pm. This position may include evenings, weekends and non-standard work weeks.

Bridge Period (if applicable)

Pay Group 7

SalaryThe typical salary range for this role falls between $68,994 – $91,992 per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.

Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.

Union N/A

Job Open Date 08/27/2024

Job Close Date

Open Until Filled Yes

Quick Link for Postinghttps://jobs-capilanou.peopleadmin.com/postings/7414

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