Coordinator, University College for Academic Success (UCAS) – Retention Programs

Posting Number SF01844

Job Title Coordinator, University College for Academic Success (UCAS) – Retention Programs

Position Number 108786

FTE 1.00

FLSA Exempt

Position Type Professional Staff

Union PSA/NEA – Professional Staff Assoc

Pay Grade Level Grade Level: 11

Pay Grade Range Salary range: $60,008 – $90,497

Status Calendar Year, Full-time, Permanent

Department Academic Advisement

Contact(s) 

Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu)

Contact Phone/Extension 

Contact Email 

Physical Demands 

Campus Location Kingston

Grant Funded No

Extension Contingency Notes 

Job Description Summary 

The search will remain open until the position has been filled. First consideration will be given to applications received by September 10, 2024. Applications received after September 10, 2024 may be reviewed depending on search progress and needs but are not guaranteed full consideration.

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BASIC FUNCTION:

Provide academic support services through management of Starfish Advising system implementation processes for all faculty, staff, and undergraduate and graduate students across the University. Create and provide faculty and staff training programs for all end-users. Work with Information Technology Services to ensure systems integration between Peoplesoft and Starfish, and between Brightspace and Starfish. Oversee assessment of Starfish functionality for supporting students, faculty, and advisors. Support effective advising through having a thorough knowledge of the curriculum, university policy, and campus resources that are reflected in the Starfish program. Provide regular data updates to UCAS leadership.

Duties and ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for supporting the configuration of the Starfish campus-wide early alert and appointment-making system.

Work with unit departments to generate student success interventions and protocols in the system.

Responsible for working with academic leadership to ensure that workflow systems supporting student success are being managed and maintained.

Analyze data and provide reports to academic leadership pertaining to Starfish usage, appointments, notes, and effective outcomes for student success.

Work to continually integrate Starfish into additional student service and academic affairs areas.

Provide training to all stakeholders on usage of campus-wide early alert and appointment-making system (including all student service and administrative support personnel in UCAS and in each academic college).

Collaborate with ITS support staff on a regular basis to maintain functionality.

Analyze and report on all Starfish activity and functionality as needed.

Update University website with system updates and user resources/materials.

Create periodic newsletter updates to the campus community regarding the Starfish system and the benefits for using different features.

Assist academic advisors in creating effective responses to early alert notifications, providing intrusive advising outreach as appropriate.

Work with all campus departments throughout URI to support and sustain student success initiatives.

Connect and ensure data integrity from Student Information Systems to the third-party advising software.

OTHER DUTIES AND RESPONSIBILITIES:

Perform other duties as required.

LICENSES, TOOLS, AND EQUIPMENT:

Computers, printers; database management and spreadsheet software; student record-keeping systems. Enterprise Resource Planning (ERP) .

Required QualificationsREQUIRED:

1. Master’s degree with a minimum of two years of experience in higher education (may include part-time as graduate student); OR Bachelor’s degree with a minimum of five years full-time experience in higher education.

2. Demonstrated experience working with Enterprise Resource Planning (ERP) or retention technology from an implementation and end user perspective.

3. Demonstrated experience in assessment strategies in higher education.

4. Demonstrated strong verbal and interpersonal communication skills.

5. Demonstrated proficiency in written communication skills.

6. Demonstrated experience and dedication to integrating issues of inclusion, equity, and social justice in your work.

7. Demonstrated ability to work with diverse groups/populations.

Preferred QualificationsPREFERRED:

1. Demonstrated ability to utilize current social media applications, Learning Management system, on-line advising, presentation technology and student records systems.

2. Demonstrated experience working with technology supporting student success.

3. Demonstrated experience in delivering presentations and in assessment.

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ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.

Environmental ConditionsThis position is not substantially exposed to adverse environmental conditions.

Posting Date 08/20/2024

Closing Date

Special Instructions to ApplicantsPlease attach the following 3 (PDF) documents to your online Employment Application:

(#1) Cover letter.

(#2) Resume.

(#3) Other Document – References – the names and contact information of three professional references. (Note: this document is required even though references may be listed on the application).

Quicklink for Postinghttps://jobs.uri.edu/postings/13826

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