VCA Animal Hospitals
Veterinary Reception, Client Care
Location: Markham, ON
Maternity Leave Position
Apple Creek Animal Hospital is currently welcoming a Veterinary Reception, Client Care Representative to join our team. This position will be a temporary contract for a Mat-leave replacement with an expected time frame of September 2024 – May 2026. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
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Create a warm and welcoming environment for our patients and pet parents
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Ability to answer a multiline phone system and track and schedule appointments effectively
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Placing outbound calls to pet parents for follow-up and future appointment bookings
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Respond and manage email correspondence; clients, referring veterinarians & internal office messages
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Admitting and discharging pet patients
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Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
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General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
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Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
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Previous customer service or front desk experience in hospitality is an asset!
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No experience with animals, no problem, so long as you love pets!
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation! you can thrive in!
Some of the benefits and rewards available to eligible candidates include:
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VCA Canada Student Loan RRSP Program – Ask us more!
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Extensive online anytime-anywhere access to journals and textbooks
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Ask us about our mobilization and hands-free radiology!
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RRSP Employer 5 % Match Program – saving for your future just got easier!
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Paid membership and dues; Annual uniform allowance
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Paid wellness days, sick days, and vacation time
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Employee assistance program
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Continuing education benefits; paid to learn!
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Referral Bonus Rewards!
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E-tools to assist with meditation, better sleep, exercise, and focus
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Virtual health care (telemedicine) offering quick access to quality care
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Access to amazing mini-courses
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Opportunities to give back to your community through VCA initiatives
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Generous personal pet care discounts
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And extra perks like shopping discounts and cool wellness apps!
Email: [email protected] for further information or click Apply Now!
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.
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