Receptionist in Burnaby, British Columbia

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Our Business Support Services Division is excited to welcome you into our client-focused culture. Bring your experience and make a positive impact on the team by providing crucial support.

Are you our next Receptionist ? Do you thrive in a busy and fast-paced environment where client service is the focus? We are seeking someone with strong communication and client service skills to join our Burnaby location in a Regular Full-Time position. Our Still Creek Branch/Office is in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore Skytrain station with many shops, restaurants and other amenities nearby.

Requirements

• 2 years of Reception experience in a fast paced environment

• Strong customer service experience and multitasking skills

• Busy switchboard experience with multiple lines

• Strong MS Office (Word, Excel, and Outlook)

• Ability to work collaboratively as a key member of a team and independently

• Good communication skills

• Provide an organized, clean, and tidy environment, while efficient at carrying out duties

• Work well in a structured professional environment

A Day in the Life

• Answering and transferring incoming calls using a switchboard

• Greeting customers (on the phone and in the office)

• Liaising with office and building maintenance firms

• Coordinating tasks between mailroom and reception

• Courier duties (arrange pick-ups, maintain stock, deliveries, and distribution)

• Placing and tracking usage of orders for various stock for the office

• Assisting with set up of new employees (phone, name plate)

• Distribution e-faxes

• Training and cross-training relief staff and new staff

• Placing service calls for office machinery

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Company matching RRSP contributions

• Tuition financing and career-related training and development

• Customizable flexible benefits options for you and your family

• Mental and physical wellness initiatives

• A positive, collaborative and team-oriented environment

• Ongoing personal and career development

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us/apply now.

The expected salary range for this position is $38,000 to $40,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. We invest in our employees! Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

• We want you to be INNOVATIVE and open to sharing your ideas

• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

• You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page (https://www.hubinternational.com/en-ca/landing-pages/coastal-recruitment/) !

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent