Residential Worker – PermPT – Hamilton Booth

This is a permanent, part-time position based on 16 hours per week.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break. The operational hours of this facility are 24/7.

Shifts: Saturday to Sunday and some Statutory Holidays when required, 7:00 a.m. to 3:00 p.m.  

This is a Unionized position.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

• Conduct initial intake and screening of clients seeking admission
• Register clients into HIFIS database, assign bed and provide necessary toiletries
• Prepare and provide meal tickets and/or prepared bag lunches according to approved procedures
• Record activities and incidents shared communication log and incident report forms in an objective and concise manner
• Refer clients to case management, chaplain and program manager as needed
• Complete clerical tasks and provide direction to phone inquiries
• Contact emergency service personnel as needed, i.e. ambulance, COAST, police etc.
• Answer telephone and provide inquirer with necessary direction
• Maintain cleanliness of front desk area inside and out
• Provide clients with medication bins and return bins to secure medication cabinet
• Monitor security cameras and work closely with security and staff to resolve security concerns
• Complete incident and communication reports, statistics/cash report before completing shift
• Maintain confidentiality with client/staff and Centre records
• Work closely with and carry out tasks assigned to you by your supervisor
• When necessary call in relief workers according to procedures using on-call list
• Bed checks to be done according to approved procedures (nights)

• Post-Secondary Education in human services related field, i.e. Social Work, Social Services Worker, Community Service Worker, Addictions, Counseling, etc.
• Minimum of (1) year of prior related experience in front line social service work, and experience working with marginalized individuals.
• Must have the ability to communicate effectively both orally and in writing, possess and exercise good interpersonal skills by displaying tact, courtesy and patience with clients, staff, visitors, and volunteers.
• Must have strong skills and experience using Windows, Microsoft Office, HIFIS and/or other case note software
• Ability to work with social disadvantaged people
• Ability to establish and implement goals and plans for self and clients
• Self-motivated and disciplined.
• Maturity and ability to exercise sound judgement and boundaries in a shelter environment
• Ability to work with marginalized clients that may harbor anger and resentment towards helping professions
• Ability to work both independently and under supervision
• Ability to lift/move 40 lbs. (18.14 kgs)
• Ability to organize and prioritize multiple tasks in a fast-paced environment
• Knowledge of Community-based resources
• Possess current First Aid, NVCI and CPR certificates
• Provide an original copy of a Background Check with vulnerable sector screening
• May require screening through The Salvation Army Abuse Registry
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada and the mission statement of The Salvation Army Booth Centre, Hamilton
• NOTE: Alternative combinations of education and experience may be considered