As an Operations Analyst, you will design and deliver automated processes within the Wealth Management Next Generation Optimization (NGO) team. You will work within a global team dedicated to modernizing and digitizing operational processes in order to deliver position bottom-line results for Wealth Management Operations and the various businesses that the group supports. You will help to evolve existing processes, applications, and infrastructure and support the delivery of a more efficient and effective operating environment.
Important note: This is a one year contract position.
What will you do?
Design and develop NGO solutions that meet business and non-functional requirements while ensuring compliance with RBC technology architecture and IT risk standards
Work with various teams across IT to manage all aspects of implementation planning and coordination of releases
Create and maintain supporting documentation, including solution document, test procedures and test results
Perform all aspects of the project life cycle including but not limited to scoping, analyzing, developing solutions, reviewing deliverables, from execution to implementation
Create and document test procedure and scenarios for the pre-UAT phases
Problem solve and resolve issues that arise in the day-to-day running of NGO processes and provide timely responses and solutions as required
Effectively communicate and build rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration from initiation to closure and facilitate knowledge transfer and collaboration
Successful completion of Blue Prism consolidation exercise within 1 month on the job and successful completion of first RPA process within 2 months on the job
What do you need to succeed?
Must-have
Undergraduate degree in Business, Computer Science, or Engineering
Effective interpersonal and communication skills with ability to clearly document and explain business processes and automated solution designs
Proven organizational, time management, and project management experience
Experience in the financial sector with a demonstrated ability to understand the broad range of systems and processes utilized across a large enterprise
Aptitude for logic, mathematics, and business analytics
Nice-to-have
Experience with Wealth Management Businesses and Operations
Accreditation in some of the following: ITIL, TOGAF, LSS/LP, 6 Sigma, People Change Management
Experience in software development such as C#, Python, VBA, Java, C++, .NET, HTML, or JavaScript
Experience in Robotics Processing Automation (RPA), Surface Automation, Natural Language Processing (NLP), and Optical Character Recognition (OCR)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including great benefits, annual incentive program and recognition
Leaders who support your development
A dynamic, collaborative, and high-performing team
Work-life integration
Positive work culture emphasizing diversity and inclusion, volunteerism and community involvement
Apply Now
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