Consultant-Enterprise Continuity, Protection and Response in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

The Consultant, Enterprise Continuity, Protection and Response provides support, coordination and highly specialized expertise for incident/crisis management and business continuity management, which includes various project implementations that are necessarily to strengthen the overall resilience for our bank. This role also involves the development and maintenance of tools (e.g. Archer, Everbridge Mass Notification System, SharePoint, databases, website, MS Office templates); responsibility for the Toronto Business Recovery Centre (TBRC); and the development and maintenance of incident/crisis management tools. The position also contributes to the ongoing design, maintenance and cost effectiveness of the overall enterprise Crisis Management/Business Incident Management/Business Continuity Management Programs, recognizing the increasing importance of the management of business interruption risk in the environments in which CIBC operates. Responsibilities include contributions to operational and simulation testing. In the event of a major business interruption, the incumbent serves as an important member of the Enterprise Business Continuity Management (EBCM) team in the event of an incident.

Y ou’l l have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• SME Support – provides support, coordination and highly specialized expertise for incident/crisis management and business continuity management, which includes project or task force-like recovery services that is necessarily to strengthen the overall resilience for our bank. Undertakes BCM support role in the event of an incident or crisis. Provides crisis management support, and manages specific recovery activities as designated and required.

• Maintain Databases – Maintains and supports the central information databases and incident management tools for the enterprise BCM Program, to ensure the availability of critical information and electronic reporting tools for decision-making purposes in the event of disaster. Designs, builds, streamlines and maintains reports, templates and documentation required to support the crisis/incident/BCM Programs. Maintains the Toronto Business Recovery Centre (TBRC) at a level which will ensure TBRC is in a permanent state of readiness should an incident occur. Participates in the design and implementation of corporate simulation exercises, call tree and other forms of exercises, on an enterprise basis as required, to ensure an ongoing capability exists to meet CIBC’s overall recovery objectives.

• Reporting – Design/Build/Streamline report templates and regularly generate the following reports: Monthly and Weekly Dashboard. Gather information, complete analysis and generate the Dashboard, which reports the team’s milestones/accomplishments to senior management on a monthly basis.

• Team Player & Leadership – Provide thought leadership and guidance to your direct team, stakeholders and working team members.

Who You Are

• You give meaning to data analysis . You enjoy investigating complex problems and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way. Power BI, Azure DevOps and/or MACRO knowledge is an asset

• You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.

• You’re digitally savvy . You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• You motivate and inspire others: You enjoy planning, organizing and directing the completion of initiatives within timelines and budget

• Values matter to you . You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 30th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Security (Inactive), Decision Making, Fraud Investigations, Reporting and Analysis, Researching, Risk Management and Mitigation

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities – a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.