Partnerships Manager, Warehouses

Company Description

We’ve been conducting an experiment since Shopify was born to test a few hypotheses: that commerce can be a force for good. That entrepreneurs drive communities forward. That small businesses are the backbones of economies. Over the years, we’ve found all of these things to be true.

Now we want to test a few more things. And we need a Partnerships Manager, Warehouses to help us do that.

Job Description

The Transportation and Logistics Product Partnerships team is scaling to enable closer collaboration with our partners, internal and external, that serve our merchants through the Shopify Fulfillment Network (SFN).

This role presents an exciting opportunity to help Shopify deepen and expand its partnerships with 3PL and warehouse product partners and will be key to helping the SFN team enable SFN merchants ensure that merchants products are distributed in a dependable, competitive and sustainable manner to their customers.

Here’s the sort of things you’ll be working on:
Communicate and develop relationships within partner warehouse organizations

Work with cross functional team to continually align and deliver on partner goals

Solve problems. This role will continually be challenged to consider the impact of key decisions for Shopify, our partners and their merchants and navigate between often competing priorities

You’ll be the owner of partner-driven initiatives for warehouse product partnerships

You’ll proactively identify opportunities that contribute to the partner team’s goals

You’ll define strategy with key stakeholder support and implement the resulting plans

You’ll oversee all aspects of the project from planning, resourcing, delivery, and assessments of impact

You’ll identify and assess potential commercial opportunities with new and existing partners

You’ll be a key player in cross-functional projects, owning cross-functional process development and relationship management

You’ll contributing to the partner team’s yearly operational plan, working with leadership to develop out quarterly goals & objectives, defining metrics, and assessing resourcing needs

You’ll monitor the partnership performance on a weekly and monthly basis and identify areas of concerns with recommended actions

You’ll dig deep and provide recommendations to strengthen partner performance driving increased merchant delight

Qualifications

Organized and efficient mindset

3+ years in operations, product, or relationship management roles; if you have experience working in the fulfillment (3PL), supply chain or shipping industry that is a bonus

Excellent verbal and written communicator

Demonstrated ability to work cross-functionally and able to build dynamic relationships with partners

Additional Information

IMPORTANT!!! PLEASE KEEP READING!!

OK, are you excited to apply? Awesome. We know that applying to a new role takes a lot of work and we truly value your time. If you want to address a message to the hiring team, please address it to Paul. And we’d really like you to answer this question as part of your application.

Do you have experience working in the fulfillment (3PL), supply chain or shipping industry?

Finally, at Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

This application will close at 12.01am on Monday, May 24