Work Setting
Hotel, motel, resort
Specific Skills
Schedule and assign duties of housekeeping staff
Respond to complaints of guests
Maintain inventory of supplies, equipment and uniforms
Establish and implement operational procedures for housekeeping department
Ensure that local health and sanitation regulations are carried out
Ensure that safety standards and departmental policies are met
Conduct performance evaluations and appraisals
Co-ordinate inspection of assigned areas
Size of Lodging Operation (Hotels, motels, resorts etc.)
50 – 100 rooms
Work Conditions and Physical Capabilities
Fast-paced environment
Attention to detail
Standing for extended periods
Tight deadlines
Ability to Supervise
1 to 2 people
3-4 people
Personal Suitability
Initiative
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Client focus
Interpersonal awareness
Dependability
Judgement
Reliability
Organized
Hotel, motel, resort
Specific Skills
Schedule and assign duties of housekeeping staff
Respond to complaints of guests
Maintain inventory of supplies, equipment and uniforms
Establish and implement operational procedures for housekeeping department
Ensure that local health and sanitation regulations are carried out
Ensure that safety standards and departmental policies are met
Conduct performance evaluations and appraisals
Co-ordinate inspection of assigned areas
Size of Lodging Operation (Hotels, motels, resorts etc.)
50 – 100 rooms
Work Conditions and Physical Capabilities
Fast-paced environment
Attention to detail
Standing for extended periods
Tight deadlines
Ability to Supervise
1 to 2 people
3-4 people
Personal Suitability
Initiative
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Client focus
Interpersonal awareness
Dependability
Judgement
Reliability
Organized
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