Assistant Reservations Manager (Permanent Full Time)

Are you an individual with keen attention to detail and a gregarious personality looking to grow your skills in the area of reservations; while enjoying the breathtaking setting of the Canadian Rockies? We are seeking a highly energized, organized, passionate and professional leader to join our Room Reservations team.

What is in it for you:
Subsidized staff accommodation provided on-site for full time status

Duty meal in our newly renovated staff cafeteria

Employee Travel Program

Comprehensive Wellness Platform (LifeWorks)

Discounts on food & beverage/fitness centre/spa/golf

Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:
Oversee the daily operations for the largest in-house reservations department within the NCA region (team of up to 19, including four coordinators).

Oversee inventory management and room allocation for our historic 757 room hotel and find the balance between our four key pillars.

Work closely with Sales, Revenue Management, PR, Marketing and Operations Teams to develop and execute new packages, rates and processes.

Assist with other duties as assigned. As a leader of the Rooms Division, you may be asked to assist in other operational departments within rooms division as needed due to staffing levels. .

Your experience and skills include:
Proven leadership abilities in a large volume luxury setting

Previous reservations / sales or rooms operations experience is an asset

Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset

Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously

Strong computer skills with a working knowledge of Word, and Excel

Must be willing to work shifts (including split shifts) and varied days off on occasion and able to sit for long periods.

All other duties as assigned

Your team and working environment:
Fast-paced, upscale, luxury hotel

Close proximity to multiple ski resorts

Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

APPLY TODAY: For more information on working and living in Banff, please visit www.banffspringsjobs.com