Family Services Worker – Perm PT – Wiarton

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn’t always easy to see

This is a permanent, part-time position based on 24 hours per week.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break.

Shifts:  Monday 9:00 a.m. to 4:00 p.m., Tuesday & Thursday 9:00 a.m. to 4:30 p.m. and includes a ½ hour unpaid meal break and Friday’s 9:00 a.m. to 12:30 p.m.  

 Please note there will be a seasonal temporary increase in hours to a maximum of 37.5 hours per week for a short period of time during the months of November and December and includes a ½ hour unpaid meal break as required.

Permanent part-time employment with The Salvation Army (less than 25 hours per week) will provide you with a competitive compensation and benefits package that includes:  vacation time, sick days, employer matching RRSP contributions and Christmas Grants.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

1. Client Services and Program

• Conduct initial intake application and screen clients for LEAP, OESP, general emergency assistance, including food, clothing, household needs, referrals etc.
• Refer clients to the Corps Officer for pastoral assistance.
• Assist with the activities of the food bank; organize and ensure that the food bank is tidy and clean, adequate stock levels, sort and process donated goods and process clients through the food bank as directed by the Community and Family Services Manager.
• Periodically review program assistance guidelines with the Corps Officer and Community & Family Services Manager.
• Network and refer to The Salvation Army, government, and community social service providers to coordinate resources for the benefits of clients and program when necessary.
• In conjunction with the Community and Family Services Manager, organize, plan, and deliver seasonal and special programs as required. e., Summer Camp program and applications, Christmas Hamper applications for toys and food hampers and Christmas toy and food drives and Christmas Kettles and various other programs; ensure that ministry objectives are accomplished.
• Maybe required to pick up community donations of food etc.
• Work with other family services staff to maintain, promote and improve the profile of The Salvation Army in the community.
• In conjunction with the Community & Family Services team develop, implement, and evaluate various programs for service clients & community.

1. Supervision

• May recruit, support, assist, supervise, train and schedule volunteers, demonstrate work methods and ensure they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
• May assist in the development of strategies and recommendations for volunteer development.
• In consultation with the Community and Family Services Manager may organize regular meetings with volunteers.

1. Finance and Administration

• Ensure that Ministry Unit policies and procedures are followed for the safe/secure handling of all monetary donations received and appropriate documentation of gift cards and various vouchers is maintained, i.e., transportation, Tim Horton, and clothing vouchers.
• Maintain written records, logs of activities, including activity reports and statistical information.
• Maximize utilization of all computerized management programs, i.e., Link2feed program and/or external programs as necessary.
• Maintain accurate records of client information on computerized systems while maintaining confidentiality and prepare/provide statistical reports and monthly statistics as necessary for the ONT – London Office reporting, (SAMIS).
• Assist the Community & Family Services Manager with managing statistics and generating reports as directed.

1. Health and Safety

·       Ensure that the food bank and area is maintained regarding appearance, condition and safety as recommended by Public Health etc.

·       Seek out continual education and resources for all areas of responsibilities, specifically regarding COVID-19 requirements as per the local Health Unit.

·       Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.

·       Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
 

Education, Qualifications and Certifications:

• Completion of a Community College Diploma, Social Services Worker, counselling or equivalent in a related field of study.
• Food Bank Canada Food Safety Course
• First Aid and CPR Certification.
• Non-Violent Crisis Intervention Certification would be an asset.
• Valid Ontario Class “G” Driver’s License, own vehicle, and insurance, provide an original copy of current driver’s abstract that it satisfactory to The Salvation Army, in its sole discretion, is required.
• Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• Screening through The Salvation Army Abuse Registry.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements:

• Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons, individuals with mental health issues a variety of social service programs.
• Minimum of one (1) year of prior related supervisory experience.
• Knowledge of community-based resources and experience networking with government and social service agencies.
• Proficient in working in a computerized environment; must demonstrate strong skills using Microsoft Office Suite: Word, Excel, Power Point
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Excellent interpersonal skills, integrity, and adaptability.
• Exhibit good listening skills, have strong oral/written communication skills.
• Represent the organization in a positive, professional, and engaging manner.
• Ensure clients are always treated with dignity and respect by staff and volunteers.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.