assistant manager, restaurant

or equivalent experience

Credentials (certificates, licences, memberships, courses, etc.)

Safe Food Handling certificate

Food Safety Certificate

Food and beverage server trade certification

Serving It Right Certificate

Customer Service Excellence Certificate

Smart Serve

Serving It Safe program certification

ProServe program

Budgetary Responsibility

$500,001 – $1,500,000

Business Equipment and Computer Applications

Spreadsheet

MS Excel

MS Windows

MS Word

Point of sale system

MS Office

MS Outlook

Additional Skills

Enforce provincial/territorial liquor legislation and regulations

Cost products and services

Conduct performance reviews

Balance cash and complete balance sheets, cash reports and related forms

Organize and maintain inventory

Specific Skills

Address customers’ complaints or concerns

Recruit, train and supervise staff

Participate in marketing plans and implementation

Negotiate with clients for catering or use of facilities

Monitor revenues and modify procedures and prices

Ensure health and safety regulations are followed

Develop, implement and analyze budgets

Provide customer service

Set staff work schedules and monitor staff performance

Plan, organize, direct, control and evaluate daily operations

Security and Safety

Bondable

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Repetitive tasks

Physically demanding

Attention to detail

Standing for extended periods

Overtime required

Ability to Supervise

Staff in various areas of responsibility

5-10 people

11-15 people

Work Location Information

Staff accommodation available

Personal Suitability

Flexibility

Accurate

Team player

Excellent oral communication

Excellent written communication

Client focus

Dependability

Reliability

Organized

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