What is in it for you:
Endless staff events
Subsidized staff accommodation provided on-site for full time status
Duty meal in our newly renovated staff cafeteria
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/fitness centre/spa/golf
Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
What you will be doing:
Establish goals, measurements and results for the department along with the Director of Housekeeping
Promote high morale through recognition and removal of identified barriers
Organize and participate in colleague recognition events
Responsible for coaching, developing and managing the performance of the Housekeeping team
Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
Track and address all guest comments and concerns
Monitor labor costs while ensuring effective resource scheduling, vacation planning and department productivity
Provide necessary resources, functional tools and equipment to get the job done
Effective everyday communications, including performance management
Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
Monitor/revise as needed, departmental health & safety tools including ALLSAFE, WCB & WHMIS training programs, policies and practices
Enhance and monitor department environmental initiatives and recycling programs
Effective and timely interaction with all hotel departments
Communicate effectively with the Maintenance department regarding guest rooms and public areas
Adhere to all hotel environmental policies, programs and initiatives
Other duties as assigned
Your experience and skills include:
Proven ability to successfully lead and motivate a large team
Highly organized with a proactive approach to getting the job done
Proven ability to perform under pressure in a fast-paced, team-based environment
Minimum 2-3 years of experience at a Supervisory or Manager level within the Housekeeping or Front Office in a luxury hotel
Computer literate in Property Manager and Microsoft Window applications is required
Experience with Hotsos program would be an asset
University degree or college diploma in hospitality management is an asset
Strong interpersonal and problem solving abilities
Highly responsible and reliable
Your team and working environment:
Fast-paced, upscale, luxury hotel
Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
APPLY TODAY: For more information on working and living in Banff, please visit www.banffspringsjobs.com.
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