Description :
- Delivering a high level of client service as per our corporate vision; understand and execute sales
and marketing strategies.
- Providing strong leadership to the branch team to create a high-performance environment that
encourages customer focus and open communication.
- Having a willingness to coach, develop and mentor staff, in addition to providing timely reviews and constructive feedback.
- Facilitating good communication between branch staff and the Head Office.
- Performing administrative duties that ensure the branch is run in an efficient, cost effective and profitable
- Engaging in activities that facilitate the continual growth of branch sales.
- Attending customer meetings/training sessions on occasion to foster business.
- Ensuring proper maintenance and protection of branch’s physical assets.
- Assist with organizing and conducting an annual physical inventory as scheduled by senior management.
- Conducting monthly cycle counts of inventory on a pre-scheduled basis.
- Ensuring a safe and clean work environment.
- Handling customer complaints with professionalism and efficiency.
- Making day-to-day operational decisions and working hours to get the job done as required.
- Adhering to policies & procedures (including managing AR strictly to AR policy).
- Opening and closing the store; other duties as assigned
Requirements :
- Experience in the automotive aftermarket parts industry and a good base of knowledge of automotive operating systems.
- Computer experience
- Managerial experience with a proven ability to lead a team.
- Excellent verbal, written and effective listening skills.
- Possess personal drive, self-motivation and initiative to accomplish overall organizational success.
- Experience delivering a high level of customer service.
- Experience in training and motivating staff.
- High school diploma or GED. College or University degree a plus
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