Description
This is a permanent, part-time position based on 15-24 hours per week. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break.
Shifts: Scheduled within hours Monday to Wednesday & Saturday 9:30 a.m. 5:30 p.m.
Thursday & Friday 9:30 a.m. to 8:30 p.m.
Operational hours of this facility: Monday to Wednesday & Saturday 10:00 a.m. to 5:00 p.m.
Thursday & Friday 10:00 a.m. to 8:00 p.m.
Permanent part-time employment with The Salvation Army (less than 25 hours per week) will provide you with a competitive compensation and benefits package that includes: vacation time, sick days, employer matching RRSP contributions and Christmas Grants.
Visit The Salvation Army in Canada website or YouTube to see inspiring stories from some of those who have been helped through The Salvation Army’s programs:
The Salvation Army in Canada & Bermuda | 2017-2018 Annual Report
Escaping the Pain of the Past
Open House: Poverty isn’t always easy to see
Interested applicants must respond in writing with a cover letter and resume.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
KEY RESPONSIBILITIES:
. Operations
- Greet and interact with customers/donors in a positive, friendly and courteous manner.
- Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
- Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
- Maintain store opening and closing procedures as required.
- Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages or shortages.
- Adhere to store policy regarding cheques, credit cards, refunds, voids and holds.
- Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
- Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
- Pay attention to store security, by monitoring activity within the store.
- Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
- Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
- Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
- Handle the merchandise in a safe and organized manner; assist in stock rotation – “bailing” items in the store.
- Assist donors with their contributions, unload donations and place stock in appropriate warehouse location.
- Maintain the proper sorting and processing of all donated goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.
- Work with volunteers as assigned.
- May assist with online store.
- Communications
- Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.
- Health & Safety
- Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
- Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary; on a rotational basis clean the lunchroom, washroom and other common areas.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education, Qualifications and Certifications:
- Completion of Secondary School.
- Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment.
- May require screening through The Salvation Army Abuse Registry.
- Alternative combinations of education and experience may be considered.
Experience and Skilled Knowledge Requirements:
- Minimum of three (3) months of prior related experience in warehouse processing or goods distribution and knowledge of lifting guidelines.
- Some related experience in warehouse processing or goods distribution would be a definite asset.
- Knowledge of lifting guidelines would be a definite asset.
- Cash handling experience is required.
- Brand awareness would be a definite asset.
- Basic math skills required to calculate discounts and percentages as well as reading skills.
- Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.
Skills and Capabilities:
- Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
- Maintain information in confidence as required.
- Participate as an active and responsible team member.
- Participate in mandatory orientation training.
- Represent the organization in a professional and engaging manner.
- Must comply with all Salvation Army policies and procedures and associated legislation.
- Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
- Ability to lift/move 40 pounds.
- Exhibit good listening skills, have strong oral/written communication skills and respect authority
- Self-motivated/disciplined and able to work as part of a team
- Represent The Salvation Army in a positive manner
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Excellent interpersonal skills, integrity, and adaptability.
- Strong oral and written communication skills.
- Ability to work in a cooperative team-oriented atmosphere.
- Support for and an understanding of the mission and purpose of The Salvation Army in Canada
The Salvation Army will accommodate candidates as required under applicable human rights legislation.
If you require a disability-related accommodation during this process, please inform us of your requirements.
Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.
PREFERRED SKILLS/CAPABILITIES:
- Ecommerce experience an asset.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.