Thrift Store Worker

This is a permanent, part-time position based on 15-24 hours per week.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break.

Shifts: Scheduled within hours Monday to Wednesday & Saturday 9:30 a.m. 5:30 p.m.

Thursday & Friday 9:30 a.m. to 8:30 p.m.

Operational hours of this facility: Monday to Wednesday & Saturday 10:00 a.m. to 5:00 p.m.                                          Thursday & Friday 10:00 a.m. to 8:00 p.m.

Permanent part-time employment with The Salvation Army (less than 25 hours per week) will provide you with a competitive compensation and benefits package that includes:  vacation time, sick days, employer matching RRSP contributions and Christmas Grants. 

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

RESPONSIBILITIES

The Thrift Store Worker is primarily responsible to assist in the efficient and effective reclamation, processing or distribution of donated goods for the Ingersoll Thrift Store.

1. Operations

• Protect the integrity of all donated items.
• Process raw materials by loading/unloading, sorting, packing, storing, loading and baling donations.
• Interact with customers/donors in a positive, friendly and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact and courtesy when dealing with difficult donors/customers.
• Possess knowledge of stock prices and featured sale products in order to respond to customer enquiries.
• Assist donors with their donations, unload donations, and place stock in appropriate warehouse locations.
• Select donations for store distribution meeting established standards of quality and distinguishing between discarded/recycled and good quality merchandise according to company standards; ensure that all products are priced correctly as per store policy.
• Replenish inventory levels, i.e. hang clothing and restocking of merchandise as directed
• Pay attention to store security, by monitoring activity within the store.
• Categorize and box seasonal clothing, bric, shoes etc. for storing.
• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages or shortages.
• Adhere to store policy regarding cheques, credit cards, refunds, voids and holds.
• Abide by store policy and procedures.
• Work with volunteers as assigned.

1. Communications

• Inform your supervisor of all donor/customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

1. Health & Safety

• Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
• Maintain an attractive organized appearance of the warehouse area, tidy up and clean, sweep, dust and mop as necessary, both inside and the exterior donation area at the rear of the building ensuring compliance with the health and safety standards. On a rotational basis clean the lunchroom, washroom and other common areas.
• Handle the merchandise in a safe and organized manner; assist in stock rotation – “baling” items in the store. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Education, Qualifications and Certifications:

• Completion of Secondary School.
• Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment.
• May require screening through The Salvation Army Abuse Registry.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements:

• Have a minimum of three (3) months of prior related experience in warehouse processing or good distribution and knowledge of lifting guidelines.
• Some related experience in warehouse processing or goods distribution would be a definite asset.
• Knowledge of lifting guidelines would be a definite asset.
• Brand awareness would be a definite asset.
• Basic math skills required to calculate discounts and percentages as well as reading skills.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.

Skills and Capabilities:

• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
• Maintain information in confidence as required.
• Participate as an active and responsible team member.
• Participate in mandatory orientation training.
• Represent the organization in a professional and engaging manner.
• Must comply with all Salvation Army policies and procedures and associated legislation.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Ability to lift/move 40 pounds.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority
• Self-motivated/disciplined and able to work as part of a team
• Represent The Salvation Army in a positive manner
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal skills, integrity, and adaptability.
• Strong oral and written communication skills.
• Ability to work in a cooperative team-oriented atmosphere.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.