Relief Front Line Worker – more than 1 required (union position)

To support the everyday operations of Florence Booth House shelter, to build relationships with Florence Booth residents and Community Members, and to positively contribute to the Frontline Staff team.

• Handles intake interviews, orientation and evaluation of residents’ understanding of house rules, ensures ongoing enforcement of policies, which may include client discipline
• Monitors residents’ daily activities and is available for their personal, practical and morale support
• Accurately records day-to-day happenings; maintains logbooks
• Answers telephone queries regarding availability of accommodation
• Performs regular internal and external security checks
• Performs some domestic duties (i.e. simple meal prep, light cleaning)
• Performs other assigned duties required to ensure a safe and secure environment

Education/Certifications:

• Social Services Worker or Community Worker diploma/certificate or equivalent with some experience in frontline work in a social service setting
• Current certification in First Aid/CPR

Required Skills/Knowledge:

• Comfortable working with women from diverse backgrounds
• Knowledge of Community Resources
• Good written and oral communication skills
• Ability to work as a member of a team during shifts and physically able to perform walkabouts of site
• Good concentration skills as job requires continuous monitoring of environment, monitoring security cameras and attentiveness when interacting with residents and recording information
• Willing to accept the Code of Conduct required for those working at Florence Booth House

• Crisis intervention training an asset

Successful candidate will be required to provide upon hiring:

• A clear vulnerable sector screening
• Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, must advise your managing supervisor of your intentions prior to submitting your application.