We are looking for a security professional. Our setting demands that the right candidate will be experienced in first aid, loss prevention, fire safety, and guest service. As a senior leader in the department the successful candidate will need to be a strong communicator and motivator to assist the Director in the development and direction of a team of Security Services Agents .The Assistant plays an active and important role as a member of the hotel leadership team. Be part of our Fairmont family.
What is in it for you:
Experience living in Banff National Park in the iconic location of Lake Louise
Subsidized staff accommodation provided on-site for full time status
Access to our Lifestyle Program activities
One duty meal in our newly renovated staff cafeteria
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/fitness centre/spa/golf
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
What you will be doing:
The development, implementation and adherence to departmental standards
Training and delivery of security programs
The development fire prevention programs and evaluation of life safety systems
The development and delivery of loss prevention programs
Respond to emergencies including fire and medicals
Respond to medical emergencies and administer first aid
The administration of the Guest and Colleague access card system
Assist with claims management and incident investigation
Schedule and administer various safety and security audits
Participate in hotel committees including Health and Safety Committee
Must be available for emergencies both on & off duty
Monitor and improve departmental efficiency & delivery of service
Direct supervision of shift employees
Review all security occurrence reports and action as necessary
Attend department head meeting in Director’s absence
Assist with completion of Colleague evaluations
Assist in budgeting, forecasting and long range planning
Payroll, weekly scheduling and special events
Maintain positive employee relations
Provide professional guest service
Ensure a clean and safe working environment, and actively participate in health and safety initiatives
Adhere to all hotel environmental policies and initiatives
Carry out any other tasks as assigned
Your experience and skills include:
2 years supervisory experience preferred
Previous fire training or equivalent experience
Minimum of Standard First Aid and CPR Level C required. Preference given to those candidates who have, or agree to obtain Advanced First Aid or equivalent
Must possess or obtain a valid Alberta class 5 driver’s licence
Previous claims management experience preferred
Current driver’s abstract must be submitted
Excellent written and oral communication skills
Working knowledge of Microsoft programs preferred
Experience with electronic access card systems an asset
Diploma in Law and Security, Police Foundations, or equivalent preferred
Self‑motivated, with the ability to make effective decisions
Demonstrates initiative, and the ability to multitask and work with minimal supervision
Ability to maintain high service levels under pressure
Ability to consistently stand and walk through out shift
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Your team and working environment:
Fast-paced, upscale, luxury hotel
Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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