At Aramark Canada, our people are important to us. Our 14,000+ team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms. To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged. Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses. As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.
Learn more at www.aramark.ca
Description:
Aramark Canada is recruiting for an Operations Manager to support our campus at St. Thomas University, who will be reporting to the Food Service Director. The Operations Manager will oversee the dining hall food services with some catering responsibilities.
Responsibilities:
Responsible to supervisor our Front Line Associates in a unionized environment for any food service related activity
Responsible to manage schedules, vacations for a union staff
Supervise the production, assembly, presentation and service of foods in specific areas of the food service operations for eg: grill, deli, center stage, pizza & pizza according to Aramark guidelines
To interact with customers in dining areas during meal periods
To maintain high levels of cleanliness and safety
Oversee catering functions and special events for internal and external clients/ groups
Meet with clients to determine catering requirements, floor plans, rentals, staffing for events
Plan, direct and guide catering team to execute orders in a manner that meets/exceeds operational and financial targets, jumping in and working alongside front line staff when necessary
Work alongside Executive Chef to plan catering menu, and catered events menu
Lead by example in adhering to all Aramark policies and procedures, including Business Conduct, Food Safety, OH&S
Remain compliant with regards to all OH&S policies, procedures and required activities (i.e. updated safety boards, inventory on First Aid Kits, proper chemical handling, monthly safety talks etc.
Ensure all front line staff provide quality, courteous service to all customers
Perform other duties as assigned
Qualifications:
Completion of Hospitality or Food and Beverage program considered an asset
2+ years’ experience in managing food service operations which could include Catering/Conference Services/Hospitality Management
2+ years’ experience in leadership role
Effective communication with the ability to multi-task
Based on the client needs, the position requires events that are run over the weekend and / or evening. Flexibility to cover such business needs is required
The position does require long periods of standing
Accommodations for job applicants with disabilities are available upon request.
The finalist candidate for this position will need to complete and successfully pass a Criminal Background Check and a Vulnerable Sector Screening (if the operations we service require this). If hired for this position, your continued employment with us would be conditional upon Aramark being satisfied that you have successfully cleared both these conditions.
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