Job Description
Sales Specialist in the home care industry. Experience in retirement or senior living.
Areas of Coverage: Niagara Regions, St. Catharines, Fort Erie, Niagara Falls, Niagara-on-the-Lake, Welland, Thorold, Grimsby, Beamsville
Are you customer-obsessed with a positive attitude? Do you truly believe that home is the best place to be as we age? Our Team believes in being the difference in our client’s lives everyday. We are passionate and caring and strive to go the extra mile to always make our clients feel special, comfortable and safe while remaining in their home with dignity and independance.
We are currently accepting applications for the role of Care Manager. This position is highly Sales Driven and focused on Customer Service. The opportunity for growth is endless!
THE ROLE
The Care Manager will collaborate with the Branch Team while generating health care referrals through relationship- building and maintenance with key referral partners and stakeholders in the health care industry. Opportunities abound to seek out new business relationships and opportunities thorugh marketing and cold calling strategies. The use of social media tools and prospecting techniques are integral to this role. The Care Manager will provide care assessments in the home, building and nurturing relationships with clients in the community. A key component to this role will be the ability to build our brand and our client-base. Collaboration with creation and delivery of your Clients Care Plan as well as leadership with the integration of client satisfaction initiatives and managing client concerns in a timely manner.
WE VALUE OUR CARE MANAGERS WITH
- Continuous learning and improvement initiatives
- A safe and collaborative working environment
- Excellent work-life balance
- Comprehensive benefits package
- Strong incentive program
- Be part of an organization that prides in making a difference in peoples lives every day!
Job Qualification
QUALIFICATIONS
Education
Graduation from an educational program focusing on geriatric care, community health or social work.
Experience
At least 1 year of recent experience with responsibilities for client acquisition, care management and business growth, preferably in a community setting.
Other Skills and Abilities
Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format; ability to work independently and effectively lead a team; above average report writing and communication skills; valid driver’s license; solid knowledge of the principles, practices, and methods of customer service, care management as well as program development, implementation and evaluation.
REPORTING RELATIONSHIPS
The Care Manager reports to the Area Director. Care Manager will receive support from the Sales Coach as necessary and related to position accountability.
QUALIFICATIONS
Education
Graduation from an educational program focusing on geriatric care, community health or social work and/or an equivalent combination of education and experience. Related education or experience in business or marketing is considered an advantage. Previous sales training is considered an asset
Experience
At least 2 years of recent experience with responsibilities for client acquisition, care management and business growth, preferably in a community setting. Experience developing referrals and able to network within the assigned territory
Other Skills and Abilities
The ideal candidate is highly motivated, results driven and able to develop and build strong business relationships within the assigned territory. Demonstrated ability to meet sales targets,
ability to develop and implement a sales and marketing plan. Excellent planning, organization and communication & presentation skills are essential
Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format; ability to work independently and effectively lead a team; above average report writing and communication skills; valid driver’s license; solid knowledge of the principles, practices, and methods of customer service, care management as well as program development, implementation and evaluation.
Internal candidates must have a track record of achievement in dealing with clients, business and relationship development and have consistently shown above average initiative.
Bayshore is in accordance with provincial Accessibility regulations as well as Provincial Human Rights Code legislation.
Apply Now
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