Thrift Store Clerk – Permanent PT – Acton

Position Purpose summary: The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army Fort Erie Thrift Store.

This is a permanent, part-time position based on 14 to 20 hours per week.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break. The operational hours of this facility are 10:00 am – 5:00 pm.

Shifts: Tuesday to Saturday, 10:00am. to 5:00pm.  

Permanent part-time employment with The Salvation Army (less than 25 hours per week) will provide you with a competitive compensation and benefits package that includes:  vacation time, sick days, employer matching RRSP contributions and Christmas Grants.

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn’t always easy to see

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Accountabilities

1. Operations

• Protect the integrity of all donated items.
• Open and close store.
• Daily balancing of cash.
• Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
• Interact with customers/donors in a positive, friendly and courteous manner.

• Possess knowledge of stock in order to respond to customer enquiries by phone/in person

• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
• Replenish inventory levels based on supervisor’s directions.

• Provide customer service and greet customers
• Contribute to the control of inventory by retrieving, sorting, hanging and pricing as directed.
• Assist with donation turnover, replenish the sale floor; remove inventory from sales floor as directed.
• Abide by store policies and procedures.

1. Communications

• Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

1. Health & Safety

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).

• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary.

FINANCIAL AND MATERIALS MANAGEMENT:

• Responsible for accurate completion of customer transactions including handling cash and debit sales.
• Contribute to store budgets by maintaining customer service standards.
• Assist with the materials management of donations/product flow in the thrift store.

WORKING CONDITIONS:

• This is a permanent part time position.
• Schedule may vary from week to week and include weekdays and Saturday’s.
• Flexibility in scheduling is required.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.

Ability to lift/move 20 to 29 pounds

Education, Qualifications and Certifications:

• Completion of Secondary School.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge

• Have a minimum of three (3) months of prior related experience.

• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.
• Some warehouse experiences would be a definite asset.
• Brand awareness would be an asset.

Skills and Capabilities:

• Maintain information in confidence as required
• Participate as an active and responsible team member.
• Participate in mandatory orientation training.
• Participate in regular supervision and performance appraisal process.

• Must comply with all Salvation Army policies and procedures and associated legislation.
• Basic math skills required to calculate discounts and percentage.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority
• Self-motivated/disciplined and able to work as part of a team
• Represent The Salvation Army in a positive manner

• Strong interpersonal skills, integrity, and adaptability.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

• Provide an original copy of a Background Check

• Screening through The Salvation Army Abuse Registry.
• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application