store manager – retail

Work Setting

Toy store

Retail business

Electronic products store

Retail/wholesale establishment/distribution centre

Specific Skills

Determine merchandise and services to be sold

Determine staffing requirements

Manage staff and assign duties

Resolve problems that arise, such as customer complaints and supply shortages

Recruit, hire and supervise staff and/or volunteers

Plan, organize, direct, control and evaluate daily operations

Security and Safety

Criminal record check

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Attention to detail

Standing for extended periods

Tight deadlines

Personal Suitability

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Excellent written communication

Client focus

Judgement

Organized

Adaptability

Collaborative

Hardworking

Positive attitude

Proactive

Time management