hotel manager

Business Equipment and Computer Applications

MS Excel

MS PowerPoint

MS Windows

MS Word

Central reservation system (CRS)

Additional Skills

Supervise staff

Recruit and hire staff

Perform front desk duties

Conduct training sessions

Conduct performance reviews

Arrange for and oversee maintenance activities

Work Setting

Hotel, motel, resort

Specific Skills

Address customers’ complaints or concerns

Prepare budgets and monitor revenues and expenses

Negotiate with clients for the use of facilities

Negotiate with suppliers for the provision of materials and supplies

Implement marketing activities

Establish work schedules

Enforce policies and procedures

Develop and implement business plans

Develop and implement policies and procedures for daily operations

Assist clients/guests with special needs

Security and Safety

Bondable

Work Site Environment

Non-smoking

Air conditioned

Transportation/Travel Information

Own vehicle

Valid driver’s licence

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Attention to detail

Combination of sitting, standing, walking

Tight deadlines

Ability to Supervise

More than 20 people

Work Location Information

Rural area

Willing to relocate

Personal Suitability

Initiative

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Excellent written communication

Client focus

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