Residential Shift Supervisor – Permanent Lawson Ministries

There is 1 full-time permanent position offering 40 hours per week.  Schedule will vary according to requirements and responsibilities. Shifts include a ½ hour paid meal break where applicable. Program Manager will set the hours of work and work schedule. Shifts can include the following: afternoons, overnights and weekends.

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Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Service Responsibilities:

• Articulate and enforce program rules and procedures clearly and consistently with all tenants and participants.
• Document and communicate all pertinent, relevant and appropriate tenant, participant and employment concerns to the Program Manager in a timely manner.
• Monitor the activities of the tenants and participants; maintain availability for personal, practical and morale support
• Assist in the delivery of case management services including intake support and other direct services to tenants and participants during
• Ensure that staff completes all documentation in a timely manner, including all files, maintenance of daily documentation, logbooks, incident and statistical reports.
• Provide onsite medication administration training, monitoring and evaluation of staff.
• Provide statistical and evaluative information to management when
• May be required to carry out inspection checks of the property and grounds in accordance with policies and procedures
• Required to handle admission, orientation and evaluation of the tenant and participant understanding of rules; ensures ongoing enforcement of policies.

Human Resources (including Volunteers and Students)

• Participate in the hiring, orientating, training, evaluating and disciplining of staff, and/or volunteers and students as applicable.
• During shift, provide support and supervision of staff concerning crisis intervention, anger management as required to ensure the safety of tenants, participants and staff.
• Provide support in recording resident/client, staff grievances as necessary and consult appropriate manager

Health and Safety

• Monitor staff safety practices in compliance with health and safety standards, and prepares, submits and acts on incident reports; provide calming intervention as required ensuring the safety of everyone.
• Responsible to work in compliance with the Ontario Health & Safety Acts and Regulations
• Responsible to work in a manner as required by the employer and use the prescribed safety equipment

Perform other position related duties as assigned.

• Completed an Undergraduate University degree in a related field, i.e. social services
• Minimum of two (2) years of prior related experience, managing people/resources and specifically in working with marginalized clientele
• Working in an non-profit environment is an asset
• Experience working with a diverse population
• Knowledge of and proven ability to link with community resources
• Must have strong organization and planning skills
• Strong computer skills including a working knowledge of Microsoft Office
• Ability to lead, coach and motivate
• Ability to deal effectively with all managers and staff and create a working climate that is positive and mutually supportive
• Strong oral and written communication skills
• Self-motivated and disciplined
• Strong supervision and leadership skills
• Effective intervention skills
• Ability to lift/move 20 lbs.
• Non-Violent Crisis Intervention Certification and CPR/First Aid Certification
• Effective interpersonal skills; ability to manage multiple tasks and meet deadlines; ability to develop and maintain a team environment
• Strong computer software skills: WORD, EXCEL, POWERPOINT
• Ability to demonstrate a supportive, respectful and non-judgmental approach to clients/residents
• A valid Ontario Class “G” Driver’s License, own vehicle and insurance and a current driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• A current, original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• Screening through The Salvation Army Abuse Registry.
• Support for and an understanding of mission and purpose of The Salvation Army in Canada.
• NOTE: Alternative combinations of education and experience may be considered